Balanced scorecard et pilotage de la responsabilité sociale de l´entreprise. Retour d´expérience

Meyssonnier, François; Rasolofo-Distler, Fana

doi:10.3166/rfg.211.81-92

Cited by 13 publications

(5 citation statements)

References 5 publications

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“…The study by Meyssonnier and Rasolofo-Distler (2011) should also be mentioned. The authors identified the nature of the balanced scorecard (BSC) by means of a field study on CSR implementation, which was carried out over a three-year period and resulted in annual strategic panel and monthly reports.…”

Section: Strategic Models Of Corporate Social Responsibilitymentioning

confidence: 99%

Towards a strategic CSR: a Brazilian case study

Angelo¹,

Liboni

Caldana

et al. 2012

Business Strategy Series

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PurposeOrganisations may be considered, at the same time, either part of the problem or part of the solution for the social‐environmental crisis that is occurring. To be part of the solution, they must head for a strategic management of corporate social responsibility (CSR). The objective of the present study is to identify and analyse the interfaces between theoretical models of strategic implementation of CSR and the variables and major players involved in this process.Design/methodology/approachThis is a qualitative research using a case study strategy. The company chosen for this case study has been highlighted as one of the best national companies to work for, with significant social responsibility indices.FindingsThe case study found some results, such as the importance of aligning with human resource management for strategic implementation of CSR and the integrative characteristic between different workers, that are essential for this process.Originality/valueOnly a few international articles discuss CSR in Brazil. The results could be useful for classes focusing on “Doing business in Brazil”.

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Section: Strategic Models Of Corporate Social Responsibilitymentioning

confidence: 99%

Towards a strategic CSR: a Brazilian case study

Angelo¹,

Liboni

Caldana

et al. 2012

Business Strategy Series

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“…In our case, it is a 3-year longitudinal study concerning the design and implementation of a BSC by the largest real estate agent in eastern France. This study has already resulted in scientific publications (Meyssonnier & Rasolofo-Distler, 2011;Rasolofo-Distler, 2009;Rasolofo-Distler & Zawadzki, 2013). However, this is the first time that the case will be analysed from the SSC management angle.…”

Section: Rental Management Of Housing Inmentioning

confidence: 99%

Using the balanced scorecard to manage service supply chain uncertainty: Case studies in French real estate services

Rasolofo-Distler

Distler

2018

Knowl Process Manag

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This article aims to analyse the role of the balanced scorecard in the management of supply chain uncertainty in service activities. To do this, we conducted case studies within companies in the real estate services sector in France. We have employed the theoretical framework of complexity. This theoretical framework allows us to situate the factors of uncertainty in the internal and external environment. Identification of these factors promotes proactivity when confronted with environmental evolution. It is clear from our study that the balanced scorecard, in the management of supply chain uncertainty, is a communication tool that helps coordinate intraorganizational and interorganizational relations. It is also a tool that leads to a strategic supply chain, a source of competitive advantage for the stakeholders of the chain. Finally, it is a tool for organizational learning because it participates in the construction of knowledge and allows for knowledge capitalization. This know‐how and knowledge contribute to reducing uncertainty.

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“…Mêlant des critères d'évaluation quantitatifs et qualitatifs, le BSC a une portée d'action à la fois dans le présent et le futur (Choffel et Meyssonnier, 2005). Dans le cadre de ses développements, des dimensions de durabilité ont été ajoutées aux quatre dimensions de mesure de performance de l'entreprise que prenait initialement en compte l'outil (performance financière, performance vis-à-vis des clients, performance opérationnelle, capacité d'innovation et d'apprentissage) (Naro et Noguera, 2008 ;Meyssonnier et Rasolofo-Distler, 2011).…”

Section: Enjeux Du Pilotage De La Performance De Durabilité Dans Une ...unclassified

Gestion partagée de la performance de durabilité pour une chaîne de valeur : une étude des freins et leviers pour la filière porcine en France

Petit¹

2021

economierurale

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Pour répondre aux attentes sociétales actuelles vis-à-vis de la transition écologique, les filières agroalimentaires doivent être en mesure de rendre compte de la durabilité de leurs activités. Cette recherche opérationnelle, qui s'interroge sur la transmission des informations et sur le partage des données le long de la chaîne, questionne les systèmes d'information et connaissances sur la durabilité des activités d'une filière porcine en France. Elle a pour objectif principal de mettre en évidence les difficultés actuelles à établir, coordonner et transmettre ces informations, dans un contexte de demandes accrues des consommateurs. L'étude rend compte de la disparité et de l'individualisation de l'information aux différentes étapes de la chaîne de valeur. Elle montre que le système d'information actuel ne favorise pas le partage et la gestion conjointe des données de durabilité. Des pistes sont données sur les avantages que comporterait un plus grand partage de la connaissance, ainsi que sur les outils actuellement disponibles pour y parvenir.

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Balanced scorecard et pilotage de la responsabilité sociale de l´entreprise. Retour d´expérience

Cited by 13 publications

References 5 publications

Towards a strategic CSR: a Brazilian case study

Towards a strategic CSR: a Brazilian case study

Using the balanced scorecard to manage service supply chain uncertainty: Case studies in French real estate services

Gestion partagée de la performance de durabilité pour une chaîne de valeur : une étude des freins et leviers pour la filière porcine en France

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