Barriers to Adoption of e-Government

Conklin, Wm. Arthur

doi:10.1109/hicss.2007.102

Cited by 30 publications

(14 citation statements)

References 12 publications

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“…An important aspect of e-government service provision is the security of private user data (Conklin, 2007;Gilbert et al, 2004;Sanchez, Koh, Kappelman, & Prybutok, 2003). This is in line with findings from e-commerce that "the analyses show that trust in the internet is particularly influenced by the security perceived by consumers regarding the handling of their private data" (Flavián & Guinalíu, 2006, p. 601), and that privacy is a crucial factor that needs to be maintained (cf.…”

Section: Privacymentioning

confidence: 99%

E-Government Portal Characteristics and Individual Appeal: An Examination of E-Government and Citizen Acceptance in the Context of Local Administration Portals

Wirtz

Piehler

Daiser

2015

Journal of Nonprofit & Public Sector Marketing

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E-government applications have become an important interface between citizens and public administration. However, quantitativeresearch on e-government usage shows a tendency toward generic research models and in part lacks statistical rigor. Especially mediating conditions are often not taken into account appropriately. This contribution addresses this gap and provides a conceptually extended model of technology acceptance in the context of online city portals. The proposed model is tested with a large sample (n = 1,273) using structural equation modeling. Ease of use, usefulness, and privacy were found to be determinants of e-government portal acceptance, which in turn determines continuance intention of e-government portals. Furthermore, Internet competence and need for personal interaction were found to be direct determinants of continuance intention on the level of individual user appeal. The findings are discussed in terms of theory, and implications for public managers of online city portals are derived.

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Section: Privacymentioning

confidence: 99%

E-Government Portal Characteristics and Individual Appeal: An Examination of E-Government and Citizen Acceptance in the Context of Local Administration Portals

Wirtz

Piehler

Daiser

2015

Journal of Nonprofit & Public Sector Marketing

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“…When these stakeholders are driving policy and decision making, then requirements elicitation and iterative design may be extremely difficult: although developers may be able to hypothesise and identify key issues and functionality, there may be insufficient intellectual bandwidth to communicate these to stakeholders in a timely fashion. This is a more pronounced problem in government than in ordinary business [8], as business stakeholders usually (but not always) have a firmer grasp of the technical aspects of information modeling in their business, whether their role is as customer or manager. This is true also in interdisciplinary research, where a successful development requires engagement with scientists who may have little or no intuition regarding information modeling and systems development.…”

Section: Stakeholder Engagementmentioning

confidence: 99%

Semantics-Driven Development for Electronic Government Applications

Davies

Gibbons

Harris

et al. 2009

2009 42nd Hawaii International Conference on System Sciences

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It has been argued that the challenges in electronic government are purely social: that existing methods and tools are perfectly adequate, and that electronic government projects fail because of people, not technology. While acknowledging that there are organisational and political challenges, this paper argues that there is also a significant, technical challenge, and a corresponding technology gap. It argues also that this challenge may be addressed through a combination of model-driven development and semantic technologies, and reports briefly upon a successful, prototypical application.

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“…The expansion of this communication medium to the government sector has been slower than that of private industry [5]. The Internet, a technological innovation that has changed many markets, has yet to be fully embraced by government initiatives [13]. Dufner et al note that the public sector has different value propositions due to its non-profit nature, strategic budget cycle and political agenda [14].…”

Section: Current Difficulties Of Egovernment Portalmentioning

confidence: 99%

Avatar Based EGovernment Portal Service in Way of Multi-User Shared 3D Virtual Environment

Tin

Hua

Chon

et al. 2008

2008 4th International Conference on Wireless Communications, Networking and Mobile Computing

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The paper gives an overview of EGovernment and EGovernment portal. The current issues amongst EGovernment Portal are lacking motivation, collaboration and usability. To solve the collaboration and usability issue, the paper proposed a different approach for the integration of different Government service. Rather than stacking up government online service in 2D web portal, Multi-user shared 3D virtual environment could be a better embeddedness solution for online service It provides not only intuitive interface and excellent navigation, but also better interaction with citizens. Keywords-avatar; egovernment; portal; virtual environmentI.978-1-4244-2108-4/08/$25.00 © 2008 IEEE Comparing with the private eCommerce, the drivers of e-Government initiatives seem to be mainly political rather than economical [10][11][12]. One of the functions of government is the communication of information to its constituents. The Internet 978-1-4244-2108-4/08/$25.00

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Barriers to Adoption of e-Government

Cited by 30 publications

References 12 publications

E-Government Portal Characteristics and Individual Appeal: An Examination of E-Government and Citizen Acceptance in the Context of Local Administration Portals

E-Government Portal Characteristics and Individual Appeal: An Examination of E-Government and Citizen Acceptance in the Context of Local Administration Portals

Semantics-Driven Development for Electronic Government Applications

Avatar Based EGovernment Portal Service in Way of Multi-User Shared 3D Virtual Environment

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