PurposeThe study assesses user satisfaction of workspaces modified at home in response to the COVID-19 pandemic, thereby analyzing the flexibility of modern homes in the twenty-first century in the United Arab Emirates.Design/methodology/approachData was collected using a structured online survey from 113 participants about their home office created to accommodate working/studying from home. Analysis of survey revealed the importance of type of residence in affecting satisfaction of functionality and well-being.FindingsThe collected demographic variables played a crucial role in affecting satisfaction with various elements, from indoor air quality of the working space to the amount of natural light received by the space. Finally, participants who felt the need to add color and change furniture layout, experienced feelings of productivity, commitment and motivation by working from home. The same participants decided to keep the amended changes to their living spaces, even after they return to working from their offices. The study concludes by presenting implications of this experience on future home designs; thereby offering suggestions of authorities, and designers to produce more flexible and resilient houses.Research limitations/implicationsA relatively small sample with limited professions was considered. Further research recommendations include increasing the sample size to target more categories of the residents of the UAE. Future research can expand the criteria used to evaluate satisfaction and include noise levels as well as accessibility.Practical implicationsThe study offers suggestions to authorities and designers to produce more flexible and resilient homes, taking demographics into consideration. Roof gardens, shading devices and privacy needs are crucial elements for the future home.Originality/valueThe research provides enough information to inform designers about the future of space interiors, how well they are configured, serviced and how adaptable they are, in order to enhance user satisfaction.HighlightsSatisfaction was affected by individual differences.Those who changed furniture layout showed least average satisfaction.Females reported higher satisfaction with indoor air quality and lighting than males.