Behavioural Psychology Towards Artificial Intelligence in Cybersecurity

Abstract

More than 99% of cybercriminal attacks exploit human characteristics and behaviour (people's vulnerabilities) rather than vulnerabilities in computer systems. When it comes to cybersecurity, it is crucial to consider human behaviour on the part of the user. Cognitive aspects such as attention, memory, and reasoning can be affected by conditions such as fatigue, illness, or injury and are pointed out as human characteristics that are at the origin of several incidents. Users' stress and anxiety may be correlated with making mistakes that compromise cybersecurity. Thus, behavioural psychology should be used to develop effective educational strategies and encourage safe and conscious behaviour in relation to cybersecurity. By understanding how users interact and respond to AI, more effective and aware cybersecurity systems can be created. This chapter's overall objective is to map the literature regarding the psychology of behaviour towards AI in cybersecurity, using a scoping review methodology to provide input into the behavioural psychology aspects regarding AI and cybersecurity.