Beyond the consultation and the medication: collective activities and resocialization in a CAPS I

Abstract

Objective: to evaluate the collective and resocialization activities developed in a CAPS I, from the perspective of users, family members and service professionals. Method: evaluative research, anchored in the theoretical-methodological framework of the Fourth Generation Evaluation, conducted with 11 users, six family members and 10 professionals from a Psychosocial Care Center I. It took place from September 2021 to August 2022, using prior ethnography, interviews and negotiation, with data analysis using the Constant Comparative Method. Results: participants pointed out that therapeutic workshops, support groups and collective meetings are held, which take place mainly in the physical space of the service, with adequate operationalization and frequency, facilitated by the professionals’ attitude and the provision of transportation and food. It was assessed that these actions had an impact on the psychosocial care offered, resulting in treatment adherence, improved interpersonal relationships within the service and community, emergence of positive feelings, social inclusion and support for coping with difficulties. The challenges are the support group schedule and the participation of children and adolescents. Final considerations: collective and resocialization activities were evaluated as essential for the psychosocial care offered at CAPS, providing significant benefits to users, promoting interaction, social inclusion, interpersonal relationships and coping with adversities.