Blockchain-based e-Government: Exploring Stakeholders Perspectives and Expectations

Batubara, F. Rizal; Efendi, Syahril; Nasution, Mahyuddin K. M.; Fahmi, Fahmi; Sihombing, Poltak

doi:10.1109/elticom57747.2022.10038167

Cited by 5 publications

(4 citation statements)

References 33 publications

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“…When blockchain technology is adopted, citizens and stakeholders perceive increased transparency in government processes. The decentralized and tamperresistant nature of blockchain likely contributes to this positive perception [25]- [27].…”

Section: Perceived Transparencymentioning

confidence: 99%

Implementation of Blockchain Technology in Improving Transparency of Public Services: A Case Study on Government Service Delivery in Indonesia

Judijanto

2023

WSIST

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This research investigates the implementation of blockchain technology in enhancing the transparency of government service delivery in Indonesia through a quantitative analysis. Utilizing a mixed-methods approach, including regression analysis, descriptive statistics, and demographic analysis, the study explores the perceptions of government officials, service providers, and citizens regarding the impact of blockchain adoption. The findings reveal overwhelmingly positive perceptions, with statistically significant relationships identified between blockchain adoption and perceived transparency, user satisfaction, reduced incidents of corruption or fraud, and improved time and cost efficiency. The demographic analysis highlights variations in perceptions across different stakeholder groups, emphasizing the need for tailored approaches in policy formulation. These results contribute to the evolving discourse on blockchain technology in the public sector, providing valuable insights for policymakers and practitioners.

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Section: Perceived Transparencymentioning

confidence: 99%

Implementation of Blockchain Technology in Improving Transparency of Public Services: A Case Study on Government Service Delivery in Indonesia

Judijanto

2023

WSIST

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“…The implementation of BC in the vein of government operations, however, presents several obstacles, including higher administrative costs, slow data movements, lack of standardisation and shareability of operational information, infrastructure limitations, complexity and compatibility issues with BCT, perceived risks, resource and stakeholder management, government regulation, geographic limitations, security and scalability issues, BC immaturity, and lack of audit (Batubara et al, 2018(Batubara et al, , 2022Carter & Ubacht, 2018;Ganguly, 2022;Lindman et al, 2020;Tan et al, 2022). Nonetheless, previous studies have highlighted the successful adoption of BC technology in various industries by focusing on a clear value proposition, appropriate technology, stakeholder management, user focus, experimentation, legal support, and other factors (Batubara et al, 2022;Hou, 2017;Lindman et al, 2020;Xu, 2021).…”

Section: Blockchain In Governmentsmentioning

confidence: 99%

“…This process ensures data integrity and reduces the risk of manipulation or system failure while allowing for the sharing of information by all members (Hou, 2017;Verma & Sheel, 2022). Blockchain technology (BCT) is particularly well-suited for situations that involve ownership changes, such as government decisions, licenses, certificates, and legislation (Batubara et al, 2022;Ganguly, 2022;. Additionally, BC can promote transparency, prevent fraud, establish trust, and create new opportunities for organisations to engage in peer-to-peer processes (Alexopoulos et al, 2019).…”

Section: Introductionmentioning

confidence: 99%

“…Lindman et al (2020) point out that governments worldwide are hindered by myths surrounding technology, leading to perceptions that BCT possesses a disruptive, preposterous, deviant, and redundant nature. Researchers have also identified factors impeding the adoption, such as neglect of data protection policies/regulations, service and cultural disruptions, limited scalability, legal uncertainty, lack of expertise, BCT immaturity, and security concerns (Alexopoulos et al, 2019;Batubara et al, 2018Batubara et al, , 2022Cagigas et al, 2021;. To map out the challenges in various industries, Batubara et al (2018), Ganguly (2022), and Malik et al (2021) have successfully employed the Technology-Organisation-Environment (TOE) framework, highlighting the barriers in its wake.…”

Section: Introductionmentioning

confidence: 99%

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Unveiling Roadblocks and Mapping Solutions for Blockchain Adoption by Governments: A Systematic Literature Review

Setiawan Wibowo,

Yazid

2023

IJIKM

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Aim/Purpose: Blockchain technology (BCT) has emerged as a potential catalyst for transforming government institutions and services, yet the adoption of blockchain in governments faces various challenges, for which previous studies have yet to provide practical solutions. Background: This study aims to identify and analyse barriers, potential solutions, and their relations in implementing BC for governments through a systematic literature review (SLR). The authors grouped the challenges based on the Technology-Organisation-Environment (TOE) framework while exercising a thematic grouping for the solutions, followed by a comprehensive mapping to unveil the relationship between challenges and solutions. Methodology: This study employs the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) 2020 methodology, combined with the tollgate method, to improve the quality of selected articles. The authors further administer a three-level approach (open coding, axial coding, and selective coding) to analyse the challenges and solutions from the articles. Contribution: The authors argue that this study enriches the existing literature on BC adoption, particularly in the government context, by providing a comprehensive framework to analyse and address the unique challenges and solutions, thus contributing to the development of new theories and models for future research in BC adoption in government settings and fostering deeper exploration in the field. Findings: The authors have unveiled 40 adoption challenges categorised using the TOE framework. The most prevalent technological challenges include security concerns and integration & interoperability, while cultural resistance, lack of support and involvement, and employees’ capability hinder adoption at the organisational level. Notably, the environmental dimension lacks legal and standard frameworks. The study further unveils 28 potential solutions, encompassing legal frameworks, security and privacy measures, collaboration and governance, technological readiness and infrastructure, and strategic planning and adoption. The authors of the study have further mapped the solutions to the identified challenges, revealing that the establishment of legal frameworks stands out as the most comprehensive solution. Recommendations for Practitioners: Our findings provide a big picture regarding BC adoption for governments around the globe. This study charts the problems commonly encountered by government agencies and presents proven solutions in their wake. The authors endeavour practitioners, particularly those in governments, to embrace our findings as the cornerstone of BC/BCT adoption. These insights can aid practitioners in identifying existing or potential obstacles in adopting BC, pinpointing success factors, and formulating strategies tailored to their organisations. Recommendation for Researchers: Researchers could extend this study by making an in-depth analysis of challenges or solutions in specific types of countries, such as developed and developing countries, as the authors believe this approach would yield more insights. Researchers could also test, validate, and verify the mapping in this study to improve the quality of the study further and thus can be a great aid for governments to adopt BC/BCT fully. Impact on Society: This study provides a comprehensive exploration of BC adoption in the government context, offering detailed explanations and valuable insights that hold significant value for government policymakers and decision-makers, serving as a bedrock for successful implementation by addressing roadblocks and emphasising the importance of establishing a supportive culture and structure, engaging stakeholders, and addressing security and privacy concerns, ultimately enhancing the efficiency and effectiveness of BC adoption in government institutions and services. Future Research: Future research should address the limitations identified in this study by expanding the scope of the literature search to include previously inaccessible sources and exploring alternative frameworks to capture dynamic changes and contextual factors in BC adoption. Additionally, rigorous scrutiny, review, and testing are essential to establish the practical and theoretical validity of the identified solutions, while in-depth analyses of country-specific and regional challenges will provide valuable insights into the unique considerations faced by different governments.

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Assessing Requirements Engineering Practices' Impact on Electronic Government Solution Sustainability

Alzayed

2024

2024 4th International Conference on Innovative Research in Applied Science, Engineering and Technology (IRASET)

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Blockchain-based e-Government: Exploring Stakeholders Perspectives and Expectations

Cited by 5 publications

References 33 publications

Implementation of Blockchain Technology in Improving Transparency of Public Services: A Case Study on Government Service Delivery in Indonesia

Implementation of Blockchain Technology in Improving Transparency of Public Services: A Case Study on Government Service Delivery in Indonesia

Unveiling Roadblocks and Mapping Solutions for Blockchain Adoption by Governments: A Systematic Literature Review

Assessing Requirements Engineering Practices' Impact on Electronic Government Solution Sustainability

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