Blockchain-based Global Travel Review Framework

Karode, Tanakorn; Werapun, Warodom; Arpornthip, Tanwa

doi:10.14569/ijacsa.2020.0110813

Cited by 10 publications

(9 citation statements)

References 17 publications

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“…The sector needs to ensure that the content of the reviews and ratings published on digital platforms is honest and trustworthy to ensure that consumers can rely on them when researching and planning their travels (Leal et al 2021 ). Blockchain can improve the trust and transparency of the online review system (Karode et al 2020 ). The immutability of records in blockchain ensures that any review posted on the blockchain platform cannot be deleted, and updates are only possible with a traceable history (Karode et al 2020 ).…”

Section: Development Of the Blockchain Framework For Tourismmentioning

confidence: 99%

“…Blockchain can improve the trust and transparency of the online review system (Karode et al 2020 ). The immutability of records in blockchain ensures that any review posted on the blockchain platform cannot be deleted, and updates are only possible with a traceable history (Karode et al 2020 ). Secure digital identification can ensure authentic customer reviews are distinguishable from inauthentic ones through traceable identities (Filimonau and Naumova 2020 ).…”

Section: Development Of the Blockchain Framework For Tourismmentioning

confidence: 99%

“…Tourists can use these reward coins/tokens for booking their next trip or convert them into cash or exchange them with other types of cryptocurrencies (Nam et al 2021 ). Also, to promote the quality of the review contents, the platform can enforce rules to link rewards to the review acceptance (high rewards for high approval and vice versa) by other users on the platform (Karode et al 2020 ). The posted reviews can be marked as “fake” or “genuine,“ or “high quality” or “low-quality” when the majority of users agree.…”

Section: Development Of the Blockchain Framework For Tourismmentioning

confidence: 99%

“…As mentioned earlier, since blockchain uses secure digital identification (unique private key for each identity) with several independent verification processes, the tourist reviews in a tamper-resistance blockchain platform could be considered more reliable and trustworthy and prevent fake and duplicate reviews (Önder and Treiblmaier 2018 ; Filimonau and Naumova 2020 ). For example, only reviews posted via verified personal profiles are marked as trusted reviews and monetized for tokens (Karode et al 2020 ). Overall, trusted post-trip reviews of tourists will significantly impact the decision-making behavior of potential tourists.…”

Section: Development Of the Blockchain Framework For Tourismmentioning

confidence: 99%

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An enabling Framework for Blockchain in Tourism

Balasubramanian

Sethi

Ajayan

et al. 2022

Inf Technol Tourism

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This viewpoint article proposes an enabling framework that identifies the use of various blockchain technologies in tourism and their applications (digitalization, automation, disintermediation, and intelligent environment) across the different stages of travel (pre-trip, during the trip, and post-trip). As we know, the tourism sector contributes immensely to world GDP and job creation. However, the COVID-19 pandemic, even after two years since it first appeared, continues to adversely impact the tourism prospects of countries across the world due to nationwide lockdowns and travel restrictions. As the world tries to adapt to the “new normal,“ the tourism sector is forced to re-think its ways of doing business and bring about innovations to facilitate the new norms of contactless and safe transactions. Also, the sector, more than ever, need to effectively deal with its inherent challenges such as transparency and credibility of information, fraudulent practices, opportunistic behavior of intermediaries, and foreign currency risks. Blockchain technology can transform the tourism sector by offering innovative solutions that address its pressing issues. However, our current understanding of blockchain application in tourism is quite limited, with previous work being largely fragmented and narrow in terms of both scope and application. We foresee that the insights offered in this viewpoint, including the framework, will advance both theory and practice and facilitate the implementation of blockchain-enabled solutions across different travel stages.

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Section: Development Of the Blockchain Framework For Tourismmentioning

confidence: 99%

Section: Development Of the Blockchain Framework For Tourismmentioning

confidence: 99%

Section: Development Of the Blockchain Framework For Tourismmentioning

confidence: 99%

Section: Development Of the Blockchain Framework For Tourismmentioning

confidence: 99%

See 2 more Smart Citations

An enabling Framework for Blockchain in Tourism

Balasubramanian

Sethi

Ajayan

et al. 2022

Inf Technol Tourism

View full text Add to dashboard Cite

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“…In exchange for this information, consumers receive a voucher, which can be spent for booking flights or hotels as well as renting a car. Also, tourist destinations can benefit from a digital ledger because it provides an immutable reputation and rating system where review data cannot be removed or altered by fake accounts (Karode, et al, 2020). In such a way, the online review system will increase its reliable thanks to a reputable and immutable information system of a tourist destination (Irannezhad and Mahadevan, 2020).…”

Section: Second Review Objectivementioning

confidence: 99%

Implementation of Blockchain Technology in the Tourism Industry: A Systematic Literature Review

Rana¹,

Giungato²,

Tricase³

2021

New Trends in Sustainable Business and Consumption

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Purpose/objectives: in the last ten years, the implementation of blockchain (BC) technology offers many opportunities for all economic sectors such as finance, health, trade, agriculture, etc. This technology based on distributed digital ledger collects and stores data permanently and in an ordered way, allowing stakeholders to have access to information cryptologically protected. Since 2014, the blockchain technology has been introduced in the tourism industry with the goal to improve this sector. In this contest the present study intents to: 1) carrying out a systematic literature review (SLR) on the implementation of BC technology in tourism economic sector; 2) providing an analysis of its advantages and future challenges.-Design/methodology: The SLR was conducted using detailed criteria to identify scientific papers.Moreover, specific keywords and databases were chosen. The time frame considered included the years 2017-2021 (31 st March). -Findings: the review analysis indicates that the use of BC technology contributes to increase transparency and safety of the services provided and decrease cost above all of tourist. However, some challenges remain open which further studies could try to solve. -Originality/value: to date the academic literature published on this topic is limited, so these aspectshave not yet been adequately analyzed. Therefore, the present article intends to show an update framework about BC technology and its impact on tourism industry. -Possible practical implications: results might be helpful for stakeholders understand the potential impact of this technology on the business tourism ecosystem and for scholars to better define future research areas and trend less explored in this field.

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