Body Contouring Screening Questionnaire: A Simple Quality Improvement Measure to Improve Clinical Resource Utilization

Abstract

There are steps the surgeon can take for a successful video consultation. One must create a professional environment in which to perform telehealth services. Good lighting and a suitable background reinforce the proper image (Fig. 2). The telephone must be muted and a sign hung on the office door to prevent anyone from knocking or entering during these consultations.Performing video consultations well takes practice. The doctor should look directly at the camera to reflect his or her engagement with the patient. To watch for patient reactions, it is helpful to position the camera close to the spot on the screen where the patient appears. Patients should be sent instructions before the consultation regarding lighting, hair position, cosmetics limitations, and equipment testing.In conclusion, our experience with more than 2000 video consultations reflects that this format can be successfully employed in facial plastic surgery consultations. High-quality experiences require physical preparation of the office environment and new communication protocols. Software and technology will continue to evolve to facilitate the process and permit more enhanced consultations opportunities as telemedicine consultations increase in frequency.