Bridging the Gap: Assessing and Addressing Training Needs in the Social Communication Ministry of a Religious Institution

Abstract

This study evaluates the training needs of the Social Communication Ministry at SNT Cathedral located I Cabanatuan City, focusing on improving the ministry's communication strategies through enhanced ICT competencies. Using a descriptive research approach, a Training Needs Assessment Form was employed to gather data on the ministry members' current skills in areas such as basic computer operations, internet usage, and data management. The respondents, consisting of Junior High School, Senior High School, and College-level participants, were surveyed to determine their proficiency levels and training gaps. The findings revealed a strong interest in multimedia skills, particularly photo and video editing, as well as a need for further training in office productivity tools and maintaining online professionalism. Key areas for development included internet troubleshooting, data security, and health and safety practices. Based on the assessment, a tailored training proposal was designed to address these gaps, aiming to enhance the ministry's overall efficiency and effectiveness in fulfilling its communication and outreach objectives. This study underscores the importance of targeted training programs in community-based organizations to optimize ICT capabilities and advance organizational goals.