“…There needs a comprehensive examination of the various elements of site in terms of system quality 2 , information quality 3 and ultimately, service quality 4 . In this study we examine these important factors (Shim and Jo, 2020) (Delone and Mclean, 2004) include (Dewi et al, 2018, Fanta et al, 2016, Freeze et al, 2019, Kwao et al, 2020, Ojo, 2017, Singeh et al, 2020, Yusif et al, 2020b.…”