Broadband Mobile Applications’ Adoption by SMEs in Taiwan—A Multi-Perspective Study of Determinants

Chiu, Chih-Hui; Chen, Chunliang; Chen, Shi

doi:10.3390/app12147002

Cited by 13 publications

(16 citation statements)

References 59 publications

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“…Research in the field of mobile payment has mostly assessed consumer acceptance of mobile payment technology (Oliveira et al, 2016), whereas research focusing on continuous intention to use mobile payment is still limited (Chiu et al, 2017). Recent existing studies on mobile payment's intentions focused more on continuance intention's direct relationships with perceived usefulness (Franque et al, 2021), dissatisfaction, and confirmation constructs (Talwar et al, 2020).…”

Section: Discussionmentioning

confidence: 99%

The Impact of Mobile Payment Application Design and Performance Attributes on Consumer Emotions and Continuance Intention

et al. 2023

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This study examines a chain of impact of a mobile payment user experience on consumers’ emotions and, consequently, on continuance intention. The examined factors influencing user experience include application design attributes (i.e., user interface attractiveness, privacy and security, and convenience) and application performance attributes (i.e., compatibility, ease of use, relative advantage, and service quality). The study is conducted in the context of a popular mobile payment application named Go-Pay in a developing country, Indonesia. Data are obtained via an online survey of 1,275 mobile payment users that are then analyzed using covariance based-structural equation modeling. The analysis shows that application design attributes, such as privacy and security as well as convenience, are factors that shape users’ negative emotions; conversely, the performance attributes of compatibility, relative advantage, and service quality affect users’ positive emotions. Both negative and positive emotions contribute to increasing continuance intention in using mobile payment services. In this regard, the positive emotion is the most significant factor influencing users to continue using mobile payment services. Research in the field of mobile payment has mostly assessed consumer acceptance of mobile payment technology, whereas research focusing on continuous intention to use mobile payment is still limited. Our findings provide a new perspective on the loyalty in using mobile payment by examining the part of the user experience represented by the design and performance of applications, which affect positive and negative emotions, and have also been shown to influence user loyalty behavior.

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Section: Discussionmentioning

confidence: 99%

The Impact of Mobile Payment Application Design and Performance Attributes on Consumer Emotions and Continuance Intention

et al. 2023

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“…Blockchain knowledge (BK): refers to the organizations' employees' experience with technology adoption (Kamble et al, 2019). Technical knowledge is vital for adopting new technologies in organizations (Chiu et al, 2017). Organizations need to provide adequate training for the employees in the area of BT so that they become habituated to working with it and face no problems.…”

Section: H6: Orn Influences the Manager's Intention To Adopt Btmentioning

confidence: 99%

Investigating the factors of blockchain technology influencing food retail supply chain management: a study using TOE framework

Baral,

Chittipaka,

Pal

et al. 2023

SiTns

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In history, the food sector has remained the most vulnerable and is accountable for many crises and food scandals, so to avoid this in the near future, it is essential to have better control over the flow of products and the usage of blockchain technology can achieve this control in the supply chain, which can add trust, transparency, and traceability in the entire system. This paper investigates the factors affecting blockchain adoption in the food retail supply chain and creates awareness among retail managers for its adoption in their operations. A structured literature review is performed to identify the factors and a TOE framework is adopted for the research. Factors of technology, organization and environment are taken as independent variables; the intention to adopt the technology is taken as a mediating variable and blockchain adoption is considered a dependent variable. The findings contributed that TOE factors contribute to blockchain adoption by keeping the intention to adopt the technology as a mediating variable.

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“…The cludes four parts: user satisfaction, purchase intention, usage habits, and tinue using. The questionnaire in this study is modified on the basis of verified in the previous study [60][61][62][63]. The questionnaire is a 5-point Lik the formal test, this study invited five randomly selected respondents search requirements to conduct a questionnaire pre-test.…”

Section: Sample Detailsmentioning

confidence: 99%

“…The questionnaire includes four parts: user satisfaction, purchase intention, usage habits, and intention to continue using. The questionnaire in this study is modified on the basis of the mature scale verified in the previous study [60][61][62][63]. The questionnaire is a 5-point Likert's scale.…”

Section: Sample Detailsmentioning

confidence: 99%

How Could Consumers’ Online Review Help Improve Product Design Strategy?

Miao

Lin

et al. 2023

Information

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This study aims to explore the utilization of user-generated content for product improvement and decision-making processes. In the era of big data, the channels through which enterprises obtain user feedback information are transitioning from traditional methods to online platforms. The original data for this study were obtained from customer reviews of cordless hairdryers on JD.com. The specific process is as follows: First, we used the Python Requests package to crawl 20,157 initial comments. Subsequently, the initial data were cleaned, resulting in 1405 valid comments. Next, the cleaned and valid comments were segmented into Chinese words using the HanLP package. Finally, the Latent Dirichlet Allocation (LDA) method was applied for topic modeling. The visualization of the topic clustering was generated using pyLDAvis, and three optimal topics were identified. These topics were named “User Experience”, “Product Evaluation”, and “Product Features”, respectively. Through data analysis and expert consultation, this study developed product design improvement strategies based on online reviews and verified the validity of the developed cordless hairdryer design index system through a questionnaire survey, providing practical references and innovative theoretical foundations for future product design assessments.

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Broadband Mobile Applications’ Adoption by SMEs in Taiwan—A Multi-Perspective Study of Determinants

Cited by 13 publications

References 59 publications

The Impact of Mobile Payment Application Design and Performance Attributes on Consumer Emotions and Continuance Intention

The Impact of Mobile Payment Application Design and Performance Attributes on Consumer Emotions and Continuance Intention

Investigating the factors of blockchain technology influencing food retail supply chain management: a study using TOE framework

How Could Consumers’ Online Review Help Improve Product Design Strategy?

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