Business process management and IT management: The missing integration

Abstract

Abstract:The importance of business processes and the centrality of IT to contemporary organizations' performance calls for a specific focus on business process management and IT management. Despite the wide scope of business process management covering both business and IT domains, and the profound impact of IT on process innovations, the association between business process management and IT management is under-explored. Drawing on a literature analysis of the capabilities of business process and IT governance frameworks and findings from a case study, we propose the need for horizontal integration between the two management functions to enable strategic and operational business-IT alignment. We further argue that the role of IT in an organization influences the direction of integration between the two functions and thus the choice of integration mechanisms. Using case study findings, we propose that IT as a business enabler respectively calls for sequential and reciprocal integrations at strategic and operational planning levels. Drawing on logical reasoning, we suggest that IT as a strategic driver necessitates reciprocal integration at both levels.

How to enhance the effectivity of information integration activity?

“…In the "Management Decision, enterprises can (1) enhance the correctness of making accurate decision of integration activity; (2) promote support and understanding between executives and project team; (3) elevate the success rate of integration activities. [12] Reset regular follow and improvement mechanism 0.108 0.001 [6] C * : combine…”

“…[12] Thought that activity had to (1) establish overall process and business; (2) find the necessary resources; (3) make situation better. [13] showed that (1) the personnel's ability; (2) training system in organization; (3) solve existing problems were the key in information integration activity.…”

Análisis de los Componentes de la Seguridad desde una Perspectiva Sistémica de la Dinámica de Sistemas

“…Las organizaciones se encuentran conformadas por tres elementos genéricos: los actores involucrados tales como los directivos, jefes, empleados, clientes y demás interesados en el negocio (Recurso Humano); los métodos, actividades o políticas que la orientan (Procesos del Negocio); la infraestructura tecnológica que soporta la operación del negocio (Tecnologías de Información) (Rahimi et al, 2016); esta triada se encuentra regida dentro de un marco regulatorio que conlleva al cumplimiento de las normas y leyes asociadas a la protección de la información (Marco Jurídico). Estos componentes coexisten, se interrelacionan y son parte fundamental del funcionamiento del negocio, ya que ante cualquier evento inesperado se genera un impacto negativo que puede conllevar a pérdidas o interrupciones en su operación (Calvo et al, 2013), en el caso de Colombia, las empresas se clasifican según el avaluó de sus activos y el personal contratado en micro, pequeña, mediana y grande y por operación se dan tipos de organización en financieras, comerciales, de servicios, educación y transformación, este estudio contempla de manera general las vulnerabilidades y por ende los ataques que podría tener cualquier organización.…”

Cloud-Based Processing on Data Science for Visualization

“…In the term data science, we need to define the business process that should be used to deliver the information. The data science needs the word of knowledge to define business process [3]. The data that come from different sources is managed together in the store and arranged in structured or unstructured formats.…”