Business Process Management in German Institutions of Higher Education: The Case of Jade University of Applied Science

Buhrig, Jan; Schoormann, Thorsten; Knackstedt, Ralf

doi:10.1007/978-3-319-58307-5_31

Cited by 4 publications

(4 citation statements)

References 11 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…Yet, Barreto, Vasconcelos & Marques (2019) implemented process management in the budget division of an FHEI, proposing a model and improvements in the processes, allowing this sector and subsidizing the planning and budget execution of the institution. Bührig, Schoorman & Kanckstedt (2018) research revealed that implementing BPM across three campuses of a German university led to processes standardization improvement across campus locations, adoption of best practices, strengthened university's overall team spirit, reduced resistance to using process models and documentation and the development of a BPM-supportive culture. In addition to that, Sujanawati, ER & Wibowo (2021) found that a BPM implementation is a key element for good data governance and consequently a good quality of the data that is obtained through processes in a HEI environment.…”

Section: Theoretical Referencementioning

confidence: 99%

A process management benchmarking model for higher education institutions

et al. 2023

View full text Add to dashboard Cite

Purpose: This research presents a multicriteria benchmarking participatory model able to classify Federal Higher Education Institutions (FHEIs) into three levels of process management maturity. Design/methodology/approach: The research was conducted into three stages: (i) assessment model development using the Delphi technique, (ii) data collection through a self-assessment process, and (iii) classification of the FHEIs using PROMSORT. Findings: The results showed that, regardless of the adoption of an optimistic or pessimistic perspective, most FHEIs (51.6% in the optimistic perspective and 54.8% in the pessimistic one) were classified as regular. It is also noteworthy that approximately 80% of the research participating FHEIs maintained their classifications in the sensitivity analysis. Among the six alternatives that presented classification variations, only three varied significantly, confirming the results obtained stability. Research limitations/implications: The use of a participatory approach promotes a consistent benchmark in terms of indicators and metrics to measure performances. Practical implications: PROMSORT provided flexibility to the model, since it is possible to modify the parameters and thresholds in order to adjust the model strictness. Originality/value: The development of a model through which the Federal Higher Education Institutions (FHEIs) can be continually evaluate their process management maturity level.

show abstract

Section: Theoretical Referencementioning

confidence: 99%

A process management benchmarking model for higher education institutions

et al. 2023

View full text Add to dashboard Cite

show abstract

“…Incorporating significant partners into the procedure empowered the norms over various areas to be resolved, and restricted venture assets were considered with a specific end goal to design appropriate and attainable activities (Buhrig, Schoormann, & Knackstedt, 2018). The above proposals continuing from the examination above presented a gap to investigate current practices into private advanced education ERPs.…”

Section: Review Of Literature On Previous Empirical Studiesmentioning

confidence: 99%

Enterprise Resource Planning Tools Management in Private Higher Education in South Africa

Mithi

Govender

2021

JEVR

View full text Add to dashboard Cite

In this research on Enterprise Resource Planning Tools Management in Private Higher Education in South Africa, the study objective was to determine critical issues influencing Enterprise Resource Planning (ERP) tools selection in academic management in Private Higher Education Institutions (PHEIs) in South Africa. A mixed-methods (qualitative and quantitative) research methodology was used to triangulate the results of the research from an interpretive position. The research analyzed and reported on subjective and quantitative data to ascertain knowledge about the participants’ recognition of critical issues affecting the management of ERP tools in academic management in PHEIs in South Africa. In this study, the following groups of participants were purposefully sampled: students, lecturers and management staff working in the three PHEIs in Gauteng. The study found that academic attainment in PHEIs could be enhanced through ERP tools management in ICT integration. The research outcomes suggest that there is enhanced coaching and students' personal interactions through online conference tools, a practice that may be backed up and carry the same weight and recognition as physical learning contact hours. Issues of integration in the selection of any robust, dynamic PHEI tools may call for a firm’s financial readiness and company-wide consultations with potential users of the system. Any HE ERP system that does not have a student portal, without integrated online issues of applications, checking of results, enhancement of teaching and learning but partly integrating one or two departments in isolation to others, may not be considered fit or robust as a higher educational ERP tool.

show abstract

“…HISinOne provides a process reference model that describes typical-mostly best practice-business processes for the domain of HEIs (Bührig, Schoormann, & Knackstedt, 2018). In doing so, this model supports different aspects, for example: the assignment of measurement sources (e.g., components of campus processes), responsible actors, IS/IT-systems and the target of data to indicate, which processes can be affected.…”

Section: Business Process Integration (Iv)mentioning

confidence: 99%

Leveraging Sustainability Reporting in Higher Education Institutions—A Multidimensional Research Agenda

Schoormann

Buhrig²,

Behrens³

et al. 2017

IJHE

Self Cite

View full text Add to dashboard Cite

Sustainability has become increasingly important to research and practice. In order to determine impacts, identify improvement potential and to disclose efforts towards sustainability, an organization needs appropriate reporting. Thus, sustainability reporting has become a topic of broader interest, for example, to assess own situations, enable benchmarking, communicate own efforts and improve trust. Although sustainability reporting is a complex issue, only limited research and guidelines for higher education institutions (HEI) are available. Accordingly, negative impacts occur such as regarding the standardization and, thus, the comparability of reports. This article describes and demonstrates how different approaches from research related to reporting (information systems research in particular) and sustainability can be transferred to the field of sustainability reporting in HEIs to leverage the applicability of such reports. As a result, classifications of existing indicators and methodical approaches are provided, which are based on the analysis of a campus management system and different reporting standards as well as reporting knowledge in general. These classifications indicate that financial aspects are often focused and environmental issues are neglected. Moreover, the findings emphasize the importance of further multidimensional research on different topics such as (re-)development of specific indicators for HEIs, (re-)design of campus management systems and extension of current reporting standards. Therfore, a research agenda-with 18 agenda items-that synthesizes the presented directions is proposed. This agenda can be used to position further research or to derive new and innovative research questions.

show abstract

Business Process Management in German Institutions of Higher Education: The Case of Jade University of Applied Science

Cited by 4 publications

References 11 publications

A process management benchmarking model for higher education institutions

A process management benchmarking model for higher education institutions

Enterprise Resource Planning Tools Management in Private Higher Education in South Africa

Leveraging Sustainability Reporting in Higher Education Institutions—A Multidimensional Research Agenda

Contact Info

Product

Resources

About