Business process modeling for administrative activities — Analyzing dynamic behavior

Abstract

Out of the workflow representations that are excellent to model business processes this paper examines the possibilities of the p-graph-based workflow modeling for administrative activities. Taking the special requirements of document management into account it gives a possible solution for document processing, the more reality like modeling of activities and resources. This paper introduces special descriptors for the various document types, activities and resources. Thus making the p-graph based workflow modeling more applicable for the modeling of administrative processes. Beyond the static examinations the extension of the p-graph-based model enables the analysis of dynamic behavior and the analysis of process executions.I.

Business process modeling — Simulation of administrative activities

“…Its advantage is that it is capable to handle such activities that cannot be determined exactly but only in a fuzzy way. Such an extended p-graph-based workflow model is now capable of giving a more real lifelike modeling of administrative activities [6] [11].…”

“…To the simulation, however, those features that were considered necessary at the design of the structure are not enough, since these do not give any information about the dynamic behavior of the model. That is why the detailed description of the workflow elements as well as the operational algorithm of the activities have been introduced to describe the dynamic behavior [9] [11]. With this extra supplement the main features of the operation could be tracked, thus its simulation and hereby the examination of the dynamic behavior.…”

“…These so-called descriptors introduced in [11] actually describe the three main components of the model, the document, the resource and the activity. A descriptor belongs to each component respectively, which consists of more parameters.…”

“…Basically a document is the subject of the execution of a simulation. As it was formulated in [11], the three different forms defined in Business Process Model and thus in a simulation process are: a to-be-processed that is an input document (ID), a to-be-further-processed that is a mediate document (MD), and a result of the simulation that is a product document (PD). In the course of a simulation a document is an individual entity, however, the aggregate of the documents must also be defined in a simulation, which is the case (C).…”

“…Expanding and improving on the DDs defined in [11], it has five parameters: Document Identifier (DID) -unique identifier, which is linked to a document when entering the system (in case of ID), or in case of its creation in the system (MD or PD), furthermore, it uniquely identifies the document during simulation.…”