Business Process Reengineering as the Current Best Methodology for Improving the Business Process

Abstract

Currently, most companies or organizations can select a number of methodologies to improve their business processes, which include Six Sigma, Lean Thinking, Lean Six Sigma, Business Process Reengineering, Total Quality Management, Kaizen and Poka-Yoka. However, selecting an appropriate methodology has to be guided by the organization’s objectives. In this respect, the BPR is one of the best methodologies that can help organizations to ensure the continuity of their businesses so they will remain relevant for a long time. More importantly, the BPR can help members of organizations to rethink about their existing practices such as to introduce significant improvements to their business process. Based on a literature review, the researchers carried out a comparative analysis on four leading methodologies, namely BPR, Six Sigma, Lean Thinking, and Kaizen. The comparison of the methodologies were based on 11 aspects, namely the concept, effect, use of information technology, focus, involvement of workers, degree of change, level of risk, creation of a study, model, duration, and cost. In addition, the researchers elaborated the six phases of the implementation of BPR. The comparative analysis revealed that the BPR was the best among the four methodologies analysed, as it could help radically and holistically improve the overall business process of an organization. Thus, organizations that need such a change in their business processes can adopt the BPR as the most appropriate methodology than can help bring the intended improvements to their workplace.

Using Machine Learning in Business Process Re-Engineering

“…A methodology is an approach that uses governance frameworks, tools, and techniques to manage project progress for successful implementation [25]. Multiple proven methodologies are used for business processes improvement and re-engineering projects, such as Six Sigma, Lean Thinking, Lean Six Sigma, Total Quality Management, Kaizen, and Poka-Yoka [26].…”

A hermeneutic research on project management approaches applied in a business process re-engineering project

“…This suggests that radical overhaul of organisational processes is not necessary; only those that are crucial to the company's strategic goals and customer requirements. While Hammer and Champy's model focused on the clean slate approach, Davenport focused on IT and prototype processes, and Manganelli and Klein on technical and social design with an emphasis on speed (Zaini and Saad, 2019). Wells (2012) highlighted the significance of flexibility realised via methodology tailoring and adaptive application to resolve managerial and project contextual difficulties.…”

“…BPR has been applied in various industries, including health care, marketing, manufacturing, higher education, and technology and software engineering (Harb and Abazid, 2018; Zaini and Saad, 2019; Harika et al. , 2021).…”

Exploring Causes for Underutilization of the XYZ Cloud ERP System for Effective Strategic Decision-Making: A Case from ABC (Pvt.) Ltd.—Sri Lanka

“…Traditional practices: It is suggested to revisit the implemented SOPs and start working with the business process re-engineering (Zaini & Saad, 2019). In terms of eliminating the traditional practices and streamlining the existing business process, it is recommended to bring business process re-engineering to the management (Zaini & Saad, 2019).…”

“…Traditional practices: It is suggested to revisit the implemented SOPs and start working with the business process re-engineering (Zaini & Saad, 2019). In terms of eliminating the traditional practices and streamlining the existing business process, it is recommended to bring business process re-engineering to the management (Zaini & Saad, 2019). Different levels of information: Based on the decision theory, it is recommended to evaluate the relevance of the system's information at different levels of the senior executives and identify a change request gap (Almeida & Bohoris, 1996).…”