2024
DOI: 10.3390/s24082612
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Call to Action: Investigating Interaction Delay in Smartphone Notifications

Michael Stach,
Lena Mulansky,
Manfred Reichert
et al.

Abstract: Notifications are an essential part of the user experience on smart mobile devices. While some apps have to notify users immediately after an event occurs, others can schedule notifications strategically to notify them only on opportune moments. This tailoring allows apps to shorten the users’ interaction delay. In this paper, we present the results of a comprehensive study that identified the factors that influence users’ interaction delay to their smartphone notifications. We analyzed almost 10 million notif… Show more

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