CAMELoT - Tradutor Semiautomático de Processos em BPMN para Modelos Compreensíveis aos Cidadãos

Oliveira, Rodrigo; Cappelli, Cláudia; Santoro, Flávia Maria

doi:10.5753/isys.2021.998

Cited by 3 publications

(5 citation statements)

References 14 publications

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“…The translation structure was methodically designed to be performed manually, with the aid of a computational diagramming solution or a semi-automated one, e.g. CAMELoT (Oliveira, 2018). The procedure is the same: the automation degree may vary according to the translator's preference.…”

Section: Methodsmentioning

confidence: 99%

“…Since languages have their subjectivities, nuances and connotations, no system can translate artifacts constructed in two different languages in a generalized, deterministic and fully automated manner. CAMELoT (Oliveira, 2018) was designed for this specific purpose. Otherwise, any drawing tool that allows users to create GERAL notation symbols can be used non-automatically, e.g.…”

Section: Set Of Toolsmentioning

confidence: 99%

“…CAMELoT (Oliveira, 2018) is available online and uses XML Process Definition Language (XPDL) file as input. After importing the XPDL file, CAMELoT guides users through screens to adapt, adjust, add or remove elements, allowing changes to the source model.…”

Section: Set Of Toolsmentioning

confidence: 99%

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BPMN pra GERAL: a framework to translate BPMN to a citizen language

Carvalho

Cappelli

Santoro

2022

BPMJ

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PurposeThis research work aims to expose the detailed construction of a framework for translation between Business Process Modeling and Notation (BPMN) and a citizen process language, named GERAL, so that BPMN and modeling non-experts can publicize their procedural information in an understandable and quality manner. The artifact is built in detail through epistemological rigor derived from empirical evidence and best practices related to the topic of understanding business processes, both based on well-established literature on the subject.Design/methodology/approachIn the case of research involving the construction of an artifact, the design science research (DSR) methodology was used to conduct engineering with an emphasis on the scientific method; for evaluation, the authors used the case study methodology. Data collection is based on documentation analysis, questionnaire, interview and observation. The authors also use references associating DSR with case studies, for greater contextual rigor of the research.FindingsThis work presents findings and contributions, both new and also reinforcing others already present (1) use of the principles of Citizen/Plain Language improve instructional communication related to process modeling; (2) the citizen process language GERAL itself; (3) the BPMN pra GERAL guide for process translation; (4) qualitative findings from the observation of the use of the artifact in a real case, with non-experts and (5) a well-founded instance of building a notation with an emphasis on understanding, which can be replicated in other cases.Research limitations/implicationsFuture perspectives for conducting the research are presented. As a qualitative research instantiated involving a subjective construct, such as understanding, generalization is partially limited and should be interpreted as a transferability criterion. The evaluation involved participants with complete higher education and graduates, even though from areas not dedicated to process modeling or BPMN, being non-experts. The main indicator was understood with limitations in other aspects, such as formal semantics and precise executability.Practical implicationsThe formative research showed improvements to the base artifact, the framework first version, which will consequently be reflected in the guide. The GERAL and the guide were very well received, and all participants were able to translate the proposed model effectively, despite small slips in second notation. The guide improved the participants' perception of transparency and understanding of business processes, making them aware of the benefits of this topic.Social implicationsThe output of the built and researched artifact are understandable models by non-experts in technical languages of business processes. It is an alternative for BPMN models and dubious/long texts. Almost unexpectedly, the guide and its principles awaken an appreciation of understandable procedural communication, that is, it builds an intrinsic motivation in the user of the importance of publicizing his processes and assists in compliance with current data disclosure laws. It also builds informational democratic values of better participation and data absorption, from translators to the target audience.Originality/valueIt presents a qualitative approach to deal with business process modeling and understanding; substantiates in detail, using well-established bases in the literature, the construction of a solution aimed at understanding business processes; offers a translation guide for non-experts and experts interested in disclosing and instructing their procedural information modeled in BPMN.

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Section: Methodsmentioning

confidence: 99%

Section: Set Of Toolsmentioning

confidence: 99%

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BPMN pra GERAL: a framework to translate BPMN to a citizen language

Carvalho

Cappelli

Santoro

2022

BPMJ

Self Cite

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“…O CAMELoT 25 é uma aplicação web que realiza a tradução de modelos de processos de negócios BPMN para Linguagem Cidadã de Processos (Oliveira, et al, 2021). Ele faz isso de forma semiautomática, ou seja, após a tradução é necessário alguns ajustes manuais por parte do usuário, que pode, por exemplo, decidir quais atividades farão parte do novo modelo.…”

Section: Camelot -Citizen Automatic Model Translatorunclassified

Tópicos Especiais em Sistemas de Informação: Minicursos SBSI 2024

2024

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Rio. É Doutora (2001) e Mestre (1997) em Engenharia de Sistemas e Computação pela COPPE/UFRJ. Pesquisa sobre suporte à tomada de decisões através de abordagens quantitativas e orientadas por dados, em especial em cenários intensivos em conhecimento. Atua nos temas de Ciência de Dados, Modelagem Conceitual e Ontologias, Gestão de Processos de Negócio, Economia Comportamental e Alinhamento de Ontologias. É Cientista do Nosso Estado da FAPERJ e Bolsista de Produtividade do CNPq. Faz parte do conselho deliberativo da diretoria da ANPEPRO, é associada à SOBRAPO e à IAOA. Tem vasta experiência nacional e internacional em projetos de pesquisa, desenvolvimento e inovação em Engenharia e

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“…In [Gomes and Araujo, 2012], the authors proposed the use of process animation to promote understanding of rules in public services. Engiel et al [2014], Oliveira et al [2020] and Carvalho et al [2022] proposed distinct innovative ways of translating technical business process models into descriptions more suitable for citizen understanding. De Classe et al [2021] suggests the use of business process-based digital games to help citizens understand and experience public processes.…”

Section: Related Workmentioning

confidence: 99%

Transparency promoted by process mining: an exploratory study in a public health product management process

Neubauer

Araújo²,

Fantinato

et al. 2022

Anais Do X Workshop De Computação Aplicada Em Governo Eletrônico (WCGE 2022)

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Public transparency enables the exercise of democracy by the active participation of citizens in the public management. Even though promoting transparency is an essential conduct in a democratic context, its practice is still incipient. In this context, process mining emerges as an agent to promote public transparency as the data related to public processes event logs may have the potential to enable visual and analytical analysis of the process execution. In order to exemplify how process mining might promote public transparency, we present a study considering the health products' management process of a health surveillance agency. Our analysis reveals details about the process execution logic as well as the actions that impact the efficiency of its management.

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CAMELoT - Tradutor Semiautomático de Processos em BPMN para Modelos Compreensíveis aos Cidadãos

Cited by 3 publications

References 14 publications

BPMN pra GERAL: a framework to translate BPMN to a citizen language

BPMN pra GERAL: a framework to translate BPMN to a citizen language

Tópicos Especiais em Sistemas de Informação: Minicursos SBSI 2024

Transparency promoted by process mining: an exploratory study in a public health product management process

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