Capacity Management in an Automated Shuttle Bus: Findings from a Lab Study

Mirnig, Alexander G.; Wallner, Vivien; Gärtner, Magdalena; Meschtscherjakov, Alexander; Tscheligi, Manfred

doi:10.1145/3409120.3410665

Cited by 6 publications

(4 citation statements)

References 12 publications

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“…In the following, we summarize both the quantitative and the qualitative results from this study. For a more thorough explanation of the analysis and detailed results, please refer to the original publication [Mirnig et al (2020b)]. In the following sections, we will only highlight the results in as far as they are relevant for this paper and the follow-up study.…”

Section: Resultsmentioning

confidence: 99%

“…While capacity management is related to the latter, it is rarely in the focus of passenger interaction efforts with some exceptions [e.g. Mirnig et al (2020b)]. Available literature related automated shuttles is primarily concerned with the acceptance of such vehicles and passengers' willingness to use them.…”

Section: Related Workmentioning

confidence: 99%

“…The contents of this section summarize work that has been previously published Mirnig et al (2020b). We outline the study purpose and setup, as well as summarize the results and discussion only in as far as they are relevant to the research goals that are the subject of this journal publication.…”

Section: Study 2: Booking Applicationmentioning

confidence: 99%

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Mind the Seat Limit: On Capacity Management in Public Automated Shuttles

et al. 2021

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With ever growing automation of public transport automated shuttles offer an attractive alternative in areas where traffic regulations limit the deployment of large buses (city centres) or where low degrees of utilization renders the manual vehicles operation non-economical (last mile). The low capacities of shuttles in combination with the human factor (driver or conductor) makes capacity management a greater challenge for the user. Capacity management describes the allocation of available seats in a vehicle, e.g., when buying a ticket. In this paper, we present the results of series of studies where capacity management in automated shuttles has been tested via instruments that are currently available in public transit (audio announcements, in-shuttle displays, booking apps). We found that measures during and after boarding are not sufficient and that capacity management in automated shuttle requires a more detailed planning of pre-boarding stages; when boarding automated shuttles as opposed to non-automated public buses the flexibility is reduced. The paper concludes with discussion and recommendations for an optimal capacity management d.

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Section: Resultsmentioning

confidence: 99%

Section: Related Workmentioning

confidence: 99%

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Mind the Seat Limit: On Capacity Management in Public Automated Shuttles

et al. 2021

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“…The booking and reservation of seats in an automated shuttle has been studied by [56], who found that a freedom of seat choice mattered to people. We additionally identified women's desire to get information about co-passengers before entering the vehicle to feel more secure.…”

Section: Booking Processmentioning

confidence: 99%

Security Issues in Shared Automated Mobility Systems: A Feminist HCI Perspective

Schuß

Wintersberger

Riener

2021

MTI

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The spread of automated vehicles (AVs) is expected to disrupt our mobility behavior. Currently, a male bias is prevalent in the technology industry in general, and in the automotive industry in particular, mainly focusing on white men. This leads to an under-representation of groups of people with other social, physiological, and psychological characteristics. The advent of automated driving (AD) should be taken as an opportunity to mitigate this bias and consider a diverse variety of people within the development process. We conducted a qualitative, exploratory study to investigate how shared automated vehicles (SAVs) should be designed from a pluralistic perspective considering a holistic viewpoint on the whole passenger journey by including booking, pick-up, and drop-off points. Both, men and women, emphasized the importance of SAVs being flexible and clean, whereas security issues were mentioned exclusively by our female participants. While proposing different potential solutions to mitigate security matters, we discuss them through the lens of the feminist HCI framework.

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