‘Care and compassion’: why does it go wrong?

Barlow, Nichola; Barker, Caroline

doi:10.12968/bjcn.2011.16.6.266

Cited by 2 publications

(1 citation statement)

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“…However, in today's world of individualism, religious extremism, greed, indifference, prejudice and social hatred, compassion has become optional (Straughair, ). As a result, despite having state‐of‐the‐art laboratories and equipment, the modern era's health care sector lacks fundamental caring skills, which adversely affects the quality of patients’ care (Barlow & Barker, ). To ensure quality, nurses can play a central role in compassionate care (CC), which should be a key priority of health care providers (Straughair, ), as nurses are the front‐line care providers in the health care sector.…”

Section: Introductionmentioning

confidence: 99%

Determining the association of high‐commitment human resource practices with nurses’ compassionate care behaviour: A cross‐sectional investigation

Parveen

Hussain²,

Afzal

et al. 2020

J Nurs Manag

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Aim The aim of this study was to determine the association of high‐commitment human resource practices (HCHRPs) with nurses’ compassionate care behaviour. Background The extant research highlights the key role of compassionate care behaviour in achieving quality health services. However, scant attention has been paid to identifying the factors that augment compassionate care behaviour among health care professionals. Methods This study took place from September 2018 to March 2019, collecting data from 340 nurses of either gender aged 24–60 years with at least 1 year experience. The study follows a cross‐sectional research design by collecting data through a personally administered survey. Results A statistically significant association was found between the four dimensions of HCHRPs and organisational commitment. Moreover, organisational commitment positively related to compassionate care behaviour and mediated the relationship between HCHRPs and compassionate care behaviour. Conclusion The findings reveal that four dimensions of HCHRPs positively influence nurses’ compassionate care behaviour via the indirect path of organisational commitment. Implications for Nursing Management The study marks the first attempt to delineate the role of HCHRPs in enhancing the compassionate care behaviour. The hospital administration and human resource managers should use HCHRPs as strategic imperative to attract competent employees and enhance compassionate care behaviour.

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Section: Introductionmentioning

confidence: 99%