Caring Training on Caring Behavior and Nurse Work Culture at RSUP. Dr. M. Djamil Padang

Abstract

Quality nursing services require nurses to work in a professional and standardized manner, where the service focuses on the patient and has to be comprehensive. The best nursing services can be realized by caring behavior which is fundamental to the nursing profession. The design of this research is "Quasi-experimental with One Group pretest-posttest design". The study was conducted on 50 nurses in four wards selected by proportional random sampling. Data were analyzed with proportions and Paired T-Test. The results showed that there was significant differences caring domain such as cognitive abilities (p = 0.000), affective abilities (p = 0.000), psychomotor abilities (p = 0.000), and also work culture (p = 0.000) after being given caring training. It means that caring training can improve caring behavior and work culture. It is expected that the hospital will conduct caring training for all nurses for a minimum of 1 day with the training method carried out by lectures, questions and answers, role play/demonstrations, discussions and using the caring module as nurse guidance for caring behavior.

The Moderating Role of Supervisor Support in the Mediating Effect of Career Satisfaction on High Performance Work Systems: A Path to Enhanced Nurse Service Quality

“…This suggests that spending money to develop nurses' competencies can result in better patient satisfaction and higher-quality services. Furthermore, the study by Astuti et al [7] emphasises how important it is for nurses to give care in a consistent, professional manner while paying close attention to the patient's needs. This emphasises how crucial standardised care procedures are to guaranteeing superior nursing services.…”