Case Study Research to Foster the Optimization of Supply Chain Management through the PSS Approach

Fargnoli, Mario; Haber, Nicolas; Tronci, Massimo

doi:10.3390/su14042235

Cited by 14 publications

(10 citation statements)

References 59 publications

(64 reference statements)

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“…Based on this classification, which mainly considers the manufacturers' perspective, it should be noted that the APSS approach is the one that can be more beneficial in the case of industrial complex systems (e.g., the so-called hi-tech products), where the role of after-sales services to ensure the functionality of the product and avoid its obsolescence is fundamental. 22,23 For example, the APSS approach is becoming very diffused in the case of equipment set up in buildings and facilities (i.e., escalators, elevators, HVAC [heating, ventilation, and air conditioning] systems, communication and security systems, etc. ), as well as medical equipment.…”

Section: Introductionmentioning

confidence: 99%

AQFD‐based approach for the development of smartproduct‐servicesystems

Fargnoli

Haber

2023

Engineering Reports

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The paper proposes a novel method for the development of smart product‐service systems (Smart‐PSSs) by focusing on the analysis of customer requirements and the selection of those features that can practically enhance the smart capabilities of the offering. To achieve such a goal, a quality function deployment (QFD) based method is presented to specifically address the development of Smart‐PSS solutions. The novel approach, named quality function deployment for smart‐product service systems (QFD for Smart‐PSS), relies on the deployment of smart characteristics and components besides the conventional product and service features. Such an approach allows a better granularity of the assessment and deployment of the system features by well defining the smart components in PSS. To preliminarily verify the applicability of the method, a case study concerning the development of a Smart‐PSS solution for the elevators of a building is proposed. The results achieved show the potential benefits that the proposed approach can have both in the case of novel solutions and when an existing system has to be augmented. The method is at the initial stage of development and while this study can augment knowledge on the development of Smart‐PSS, further research work is needed to extend its validation.

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Section: Introductionmentioning

confidence: 99%

AQFD‐based approach for the development of smartproduct‐servicesystems

Fargnoli

Haber

2023

Engineering Reports

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“…Consequently, future research should investigate how to manage aftermarket behaviour. Some studies such as that by Fargnoli et al [72] on use-oriented manufacturers have demonstrated the importance of aftermarket services for optimizing the product life cycle. Some actions such as technical assistance network ownership can contribute to the achievement of a circular economy.…”

Section: Future Direction/policy Recommendationsmentioning

confidence: 99%

Nurture: A Novel Approach to PSS-Rebound Effect Identification

et al. 2023

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The product–service system is a significant research subject related to business model innovation and sustainability. However, the product–service system feature has affected the consumption behaviour, affecting nurture. The authors identified an apparent knowledge gap in the prior literature concerning nurture in the product–service system. This study examined whether nurture should be a prominent issue in the product–service system since certain features can significantly affect the achievement of set targets by generating a rebound effect. This study demonstrated that the business model system is complex, with interconnected solutions and issues. Solutions are not implemented in isolation, therefore, each decision affects the system. This study employed feedback system thinking using system dynamics. To validate its findings against the actual situation, this study employed car-sharing as a case study. The findings of this study indicate that the variable of nurture is a significant indicator of profit growth but generates a deterioration in the environmental and social performance of product–service system implementation, which leads to a rebound effect of the product–service system.

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“…Meanwhile, low or modest capital and investment costs will substantially support the foundation and empower the conversion to hydrogen by supplying credible rationales and sound justifications for the success of hydrogen as a feasible, sustainable, and reliable alternative fuel in the long-haul trucking industry. Some useful considerations on the above aspects and on the ways to advance the optimization of supply chain management using, for instance, the productservice system (PSS) method, aiming at combing the needs of manufacturers and customers in an efficient and effective manner, can be found in [48,49].…”

Section: Hydrogen Refuelling Station Total Investment Costsmentioning

confidence: 99%

Feasibility Investigation of Hydrogen Refuelling Infrastructure for Heavy-Duty Vehicles in Canada

Yaïci

Longo

2022

Energies

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A potentially viable solution to the problem of greenhouse gas emissions by vehicles in the transportation sector is the deployment of hydrogen as alternative fuel. A limitation to the diffusion of the hydrogen-fuelled vehicles option is the intricate refuelling stations that vehicles will require. This study examines the practical use of hydrogen fuel within the internal combustion engine (ICE)-powered long-haul, heavy-duty trucking vehicles. Specifically, it appraises the techno-economic feasibility of constructing a network of long-haul truck refuelling stations using hydrogen fuel, across Canada. Hydrogen fuel is chosen as an option for this study due to its low carbon emissions rate compared to diesel. This study also explores various operational methods, including variable technology integration levels and truck traffic flows, truck and pipeline delivery of hydrogen to stations, and the possibility of producing hydrogen onsite. The proposed models created for this work suggest important parameters for economic development, such as capital costs for station construction, the selling price of fuel, and the total investment cost for the infrastructure of a nation-wide refuelling station. Results showed that the selling price of hydrogen gas pipeline delivery option is more economically stable. Specifically, it was found that at 100% technology integration, the range in selling prices was between 8.3 and 25.1 CAD$/kg. Alternatively, at 10% technology integration, the range was from 12.7 to 34.1 CAD$/kg. Moreover, liquid hydrogen, which is delivered by trucks, generally had the highest selling price due to its very prohibitive storage costs. However, truck-delivered hydrogen stations provided the lowest total investment cost; the highest is shown by pipe-delivered hydrogen and onsite hydrogen production processes using high technology integration methods. It is worth mentioning that once hydrogen technology is more developed and deployed, the refuelling infrastructure cost is likely to decrease considerably. It is expected that the techno-economic model developed in this work will be useful to design and optimize new and more efficient hydrogen refuelling stations for any ICE vehicles or fuel cell vehicles.

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Case Study Research to Foster the Optimization of Supply Chain Management through the PSS Approach

Cited by 14 publications

References 59 publications

AQFD‐based approach for the development of smartproduct‐servicesystems

AQFD‐based approach for the development of smartproduct‐servicesystems

Nurture: A Novel Approach to PSS-Rebound Effect Identification

Feasibility Investigation of Hydrogen Refuelling Infrastructure for Heavy-Duty Vehicles in Canada

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