Challenges and solutions in the outsourcing process of healthcare units: A thematic analysis of a scoping review

Abstract

introduction Due to the high volatility in the healthcare market and financing of healthcare services, outsourcing has been developed as an efficient method to facilitate financing and providing quality services to the clients. The purpose of this paper was to determine the challenges and issues healthcare centers confront during the process of outsourcing while proposing some solutions to overcome the challenges in order to facilitate the process of outsourcing as far as possible. Methods: We reviewed papers in multiple databases including PubMed, Scopus and ProQuest; While a qualitative content analysis was done in order to obtain the major challenges and solutions regarding the process of outsourcing in the healthcare units. Results: Payment and management reforms were recognized as the most prominent challenges in the process of outsourcing while solutions like adopting innovative initiatives and new resources proposed as the fundamental solutions to facilitate the process of outsourcing. Highlights: Payment and management reforms are the most prominent challenges in the process of outsourcing. adopting innovative initiatives and new resources are proposed as the fundamental solutions to facilitate the process of outsourcing. There is a need for a more robust and deeply involved research on the existing solutions to overcome the challenges within the process of outsourcing in healthcare units There is a need to focus on the leasing form of outsourcing by the future researchers