Challenges for the Theory and Practice of Business Coaching

Abstract

P: +61 7 4781 4254Professor Gianna Moscardo has qualifications in applied psychology and sociology. Her qualifications in applied psychology and sociology support her research interests in understanding how communities and organisations perceive, plan for, and manage tourism development opportunities and how tourists learn about and from their travel experiences. CHALLENGES FOR THE THEORY AND PRACTICE OF BUSINESS COACHING: A SYSTEMATIC REVIEW OF EMPIRICAL EVIDENCE AbstractUntil recently there has been little published systematic empirical research into business coaching. This paper reports on a systematic, critical review of 111 published empirical papers investigating business coaching theory, processes and outcomes. The present paper identifies a significantly larger body of empirical research than covered in previous reviews and uses a Systematic Review method (SRm) to conduct a comprehensive review of the available empirical evidence into business coaching effectiveness focusing on implications for theoretical development, practice (within human resource development) and further research in this area. This review identifies convergence around factors that contribute to perceived effective coaching practice but nevertheless highlights a number of issues to be resolved in further research. These include determining the primary beneficiaries of coaching, the factors that contribute to coach credibility, and how the organisational and social context impacts on coaching. Weaknesses in coaching research methodology and research gaps are also noted.

Analysis of executive coaching effectiveness: a study from the coachee perspective

“…This will enable elements of the process to be altered and refined, in order better to meet the client's specific needs. According to the proposed model and other texts (i.e., Joo 2005;Passmore and Fillery-Travis 2011;Bozer et al 2014b;Rekalde et al 2015;Blackman et al 2016), the main variables conditioning the result of the coaching experience are: the performance of the coach, the readiness of the coachee, the relationship between coach and coachee, the characteristics of the coaching process and the organizational context. The hypothesized model therefore proposes a formative evaluation of the 'coach', 'coachee', 'relationship' and 'process' variables, analyzing their influence on coachee satisfaction, which impacts favorably on the results of the intervention.…”

Model Pelatihan dan Pendampingan Penyusunan Laporan Keuangan Berbasis Cloud Bagi Pelaku UMKM

“…Model klinik bisnis yang diterapkan menggunakan metode executive coaching, yang berarti pemilik usaha langsung atau orang yang berperan dalam pengambilan keputusan bisnis. Tujuannya adalah untuk mempermudah proses transfer pengetahuan dari pihak manajemen puncak ke para pegawainya (Blackman, Moscardo, & Gray, 2016;Thorpe, Holt, Macpherson, & Pittaway, 2005). Klinik bisnis umumnya dilakukan minimal selama 2 kali selama 1 bulan, dimana setiap sesi berlangsung selama 3 jam.…”

Advances in the Psychology of Workplace Coaching

“…Until recently, the workplace coaching literature has been dominated by practitioner‐led research, predominately published in niche coaching journals and “grey literature” (for a comprehensive review see Bozer & Jones, ) and as such, coaching is viewed by some as a practice field. However, recent publications in high‐ranking scientific journals, indicate that a shift is occurring in the literature on workplace coaching, with a move towards scientific‐led rather than practitioner‐led scholarship (e.g., Athanasopoulou & Dopson, ; Blackman, Moscardo, & Gray, ; Bozer & Jones, ; Hui & Sue‐Chan, ; Jones et al, ). Moreover, this shift fits with a broader trend in applied psychology towards more rigorous evaluation studies of workplace interventions (e.g., O'Shea, O'Connell & Gallagher, ).…”