Chasing Success: An Empirical Model for IT Governance Frameworks Adoption in Australia

Abstract

Over the past few decades, information technology (IT) has played a central role in transforming society and enabling the knowledge economy. Such transformation has also introduced new problems, leading to a growing need among organisations to adopt IT governance frameworks in order to provide assurance that their IT operations meet required standards and community expectations. However, the adoption of such frameworks is a complex phenomenon fraught with risks and challenges, and is yet to attract adequate research attention. This study explores factors influencing the success of IT governance frameworks adoption by proposing an integrated research model that draws upon the technology-organisation-environment (TOE) framework and the Delone and McLean's information systems (IS) success model. Data were collected from 126 Australian organisations that have adopted IT governance frameworks through mail surveys and analysed using the partial least-squares (PLS) method. The findings demonstrate that ease of use, innovation compatibility, training and external pressures were significant to the success of IT governance frameworks adoption, assessed through user satisfaction; while ease of use, top management support, external support and user satisfaction were found significant to organisational performance. These findings are of relevance to researchers, practitioners and a broad range of organisational stakeholders, given the growing global importance and implications of IT governance frameworks adoption to organisations.

Factors Influencing the Adoption of Health Information Standards in Health Care Organizations: A Systematic Review Based on Best Fit Framework Synthesis

“…Therefore, the technical factors of the adopted standards are the primary consideration for the adoption of health information standards. The results of this study indicate that 19 studies used factors of technical characteristics for assessing the impact on adopting information standards [ 12 , 13 , 18 , 22 - 26 , 28 , 30 - 43 , 45 ]. In this study, relative advantage, complexity, compatibility, trialability, observability, switching cost, standards uncertainty, and shared business process attributes were included in the synthesized framework.…”

“…For example, Internet Protocol version 6 [ 22 - 24 ], RosettaNet [ 25 - 27 ], and electronic data interchange [ 28 - 30 ]. Only 13 articles comprehensively considered the 3 dimensions of technology, organization, and environment [ 12 , 13 , 18 , 22 , 25 , 26 , 28 , 30 - 35 ], whereas one of them also included interorganizational determinants [ 28 ].…”

“…Although the adoption of health information standards will promote better information sharing and connectivity within and between organizations, there are certain risks and uncertainties in adoption behavior because of past experiences; hence, organizational factors play a significant role in decision making. On the basis of our findings, 19 studies used organizational characteristic factors to assess the impact of adopting information standards [ 12 , 13 , 18 , 22 , 25 , 26 , 28 , 30 - 35 , 37 , 38 , 40 - 43 , 46 - 48 ]. In this study, organizational scale, organizational culture, staff resistance to change, staff training, top management support, and organizational readiness were included in the synthesized framework.…”

“…The resources and innovativeness of the organization also play a role. The environmental context refers to the different attributes of the external environment in which an organization operates [ 18 ]. In the second step, apart from the 3 dimensions, another cluster of adoption factors, which could not be mapped against the TOE framework, was identified.…”

Information Technology Governance

“…Concepts such as IT strategic alignment, IT value delivery, risk management, IT resource management and performance measurement are some of the concepts related to ITG, which is also part of Corporate Governance (AASI et al, 2017). Due to the central role that IT has played in transforming society and the knowledge economy, the study of these and other concepts is a matter of urgency (VATANASAKDAKUL et al, 2017).…”