Citizen Relationship Management and Principal/Agent Theory

Malmir, Ameneh; Shirvani, Alireza; Rashidpour, Ali; Soltani, Iraj

doi:10.5121/ijmvsc.2014.5307

Cited by 7 publications

(6 citation statements)

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“…Neste prisma, observa-se que os resultados desta investigação e das pesquisas correlatas representam para a sociedade uma forma de conhecer a gestão dos gastos com pessoal em relação aos limites legais e a estrutura relacionada com os grupos de natureza das despesas correntes. Conforme preceitua a Teoria da Agência (SUZART, 2012;SECCHI, 2013;MALMIR et al, 2014) sobre a assimetria informacional, pode-se afirmar, com base nos achados desta investigação, que os leitores e os munícipes, agora, podem conhecer com os gestores municipais das capitais nordestinas administraram os gastos com pessoal, no período de 2006 a 2016.…”

Section: Resultados E Discussõesunclassified

“…Verifica-se a partir dos resultados apresentados nas Tabelas 2 a 4, que a Teoria da Agência (MELLO, 2006;SUZART, 2012;SECCHI, 2013;MALMIR et al, 2014e DAWSON et al, 2016 pode ser aplicada para esclarecer como os recursos disponibilizados pelos cidadãos (principais) estão sendo utilizados dentro das exigências legais e de forma comparativa entre os gestores públicos (agentes) das capitais nordestinas.…”

Section: Resultados E Discussõesunclassified

“…Observa-se na perspectiva de Mello (2006); Suzart (2012); Secchi (2013); Malmir et al (2014) e Dawson et al (2016) que as análises dos gastos públicos e o desempenho das entidades públicas podem ser inseridas no contexto do arcabouço fundamentado pela Teoria da Agência (esclarecimentos para o cidadão sobre a gestão pública).…”

Section: Teoria Da Agência Aplicada Ao Setor Públicounclassified

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Análises Das Despesas Com Pessoal Das Capitais Brasileiras Nordestinas

Souza

Silva

Câmara³

2018

RGO

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RESUMO: O objetivo desta investigação é analisar a situação das despesas com pessoal das capitais nordestinas, no período de 2006 a 2016, em relação aos limites impostos pela Lei de Responsabilidade Fiscal (receita corrente líquida) e a receita corrente total. Como procedimentos metodológicos, o estudo utiliza a estratégia da pesquisa de avaliação de resultados com o método empírico-analítico (banco de dados). Os dados foram obtidos no sítio eletrônico da Secretaria do Tesouro Nacional (STN). Os resultados evidenciaram que os municípios de Aracaju (ano de 2006), Natal (2012) e São Luís (2012 e 2015) descumpriram o limite máximo de gasto na relação entre a Despesa Total com Pessoal (DTP) e a Receita Corrente Líquida (RCL) -gastos maiores que 54%. mais de 55% (inclusive) dos recursos das receitas correntes totais com as despesas com pessoal. Conclui-se que os gastos com pessoal representam um dos componentes principais dos itens de despesas públicas correntes e que deveriam ser analisados em relação a receita corrente total, pois esta é utilizada também para cobrir os gastos com juros e encargos da dívida e outras despesas correntes. A despesa total de pessoal, nos municípios analisados, aumentou mais que as receitas correntes líquidas. Palavras-chave: DespesasTotal com Pessoal. Receita Corrente Líquida. Pessoal e Encargos Sociais. Receita Corrente Total.ABSTRACT: The purpose of this investigation is to analyze the status of personnel expenditure of the Brazilian northeastern capitals, in the period from 2006 to 2016, with respect to the limits imposed by the Tax Responsibility Law (net current revenue) and the total current revenue. With respect to methodological procedures, this study uses the strategy of outcomes assessment research with the empirical-analytical method (database). The data was obtained from the National Treasury Secretariat (STN) website. Results showed that the municipalities of Aracaju (in the year 2006), Natal (2012) and São Luís (2012 and 2015) did not comply with the maximum expenditure limit that is based on the relationship between the Total Personnel Expenditure (DTP) and the Net Current Revenue (RCL) -Data de submissão:

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Section: Resultados E Discussõesunclassified

Section: Teoria Da Agência Aplicada Ao Setor Públicounclassified

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Análises Das Despesas Com Pessoal Das Capitais Brasileiras Nordestinas

Souza

Silva

Câmara³

2018

RGO

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“…According to Howard (2005) the push to relay corporate governance arrangements from the private sector into the public sector are an expression of in progress search for traditions to get better accountability and performance. The contrast of the performance of public sector agencies with private organizations exposes that there is deficiency of fitting performance and incompetent financial administrative system (Malmir et al, 2014 (Ahmad et al, 2005). More so, the superlative financial management approach to assume depends on the conditions, such as the value being created, the framework, or the nature of the task (Alford, & Hughes, 2008).…”

Section: Literature Reviewmentioning

confidence: 99%

Governance and financial health risk in an emerging economy’s public sector

Dzomira

2017

Public and Municipal Finance

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Public sector financial health coupled with good governance is an indispensable ingredient of the growth route of any particular nation. The financial health antecedents in the public sector include under-spending of capital budgets, going concern and debt management. The study seeks out to scrutinize governance and financial health in an emerging country's public sector. The study has been directed by the two theories namely, Agency theory and Stewardship theory. Governance hassles may take place in relation with numerous principal-agent affairs as well as stewardship matters. This study is centred on an interpretative philosophy which observed evocative and emblematic content of qualitative data from 24 General Reports on The Provincial Audit Outcomes for the three periods (2012-2013; 2013-2014 and 2014-2015). The findings suggested that most of the provinces have shown a lapsed or little progress in the sufficient monitoring and oversight of the cash flow, capital expenditure and debt management processes at a number of agencies and departments. This resulted in almost all the monies payable to the provinces not collected, capital projects not appropriately managed, suppliers not paid on time, and cash shortfalls to bring on the service delivery targets. The study concludes most of the provinces have revealed that there are no improvements towards minimization of financial risk indicators. It is recommended that public sector agencies leadership must continue to monitor the implementation of revenue collection, effective budget and cash-flow management to ensure that funds are utilized for their projected purposes and the entire monies due are recovered. This will add to improved fiscal health, going concern and service delivery in the public sector.

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“…Sebanyak 29,73 persen atau 22 responden petani ubi kayu di Kabupaten Lampung Tengah terlibat dalam kelembagaan principal agent. Suatu permasalahan principal agent muncul ketika para agen mencari cara untuk memaksimalkan keuntungan mereka sendiri dibandingkan keinginan petani sebagai pemilik produk atau principal (Malmir et al, 2014). Kenyataannya, agen supir truk atau mitra tidak jarang bertindak opportunis dimana dia akan berusaha memaksimalkan keuntungan yang diperolehnya dengan menyetorkan ubi kayu di pabrik tempatnya melakukan kerjasama dan mengesampingkan kepentingan petani untuk memperoleh harga yang paling baik.…”

Section: Pengaruh Rafaksi Pada Pilihan Saluran Pemasaranunclassified

Analisis Penentuan Rafaksi Dan Pengaruhnya Terhadap Pilihan Saluran Pemasaran Petani Ubi Kayu Di Kabupaten Lampung Tengah

2017

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Cassava becomes an important commodity in Indonesia because Indonesia is one of the major producer of cassava in the world. Besides exporting cassava, in fact Indonesia also imported cassava in large quantities. Altough the price of cassava was increasing in Lampung but the production and harvested area were decreasing, moreover factory and trader also set rafaksi on cassavas sold by farmers. Rafaksi is a penalties quantity to assess the quality of cassava farmers. Cassava marketing channels play role in determining the price and rafaksi that received by farmers. The aims of this research are (1) to analyze mechanism of determining rafaksi (2) to analyze price received by farmers’ after obtained rafaksi (3) analyze influence rafaksi to choice of marketing channels cassava farmers in Central Lampung Regency. Primary data were collected rendomly from 74 respondents. Data were analyzed by describe, correlation and binary logistic regression. The results showed that in the perception of farmers, determination of cassava rafaksi determined by several criteria such as the age of harvest, varieties, aci levels and the amount of dirt but not obtained a measure to ensure that criteria and only use the visual observation. The results of correlation analysis showed that there was no statistically significant connection between harvest time and the varieties of cassava with rafaksi of cassava which received by farmers. The result of binary logistic regression analysis showed that rafaksi loan significantly affected the choice of marketing channels.

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Citizen Relationship Management and Principal/Agent Theory

Abstract: ABSTRACT

Cited by 7 publications

References 0 publications

Análises Das Despesas Com Pessoal Das Capitais Brasileiras Nordestinas

Análises Das Despesas Com Pessoal Das Capitais Brasileiras Nordestinas

Governance and financial health risk in an emerging economy’s public sector

Analisis Penentuan Rafaksi Dan Pengaruhnya Terhadap Pilihan Saluran Pemasaran Petani Ubi Kayu Di Kabupaten Lampung Tengah

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