2021
DOI: 10.1002/sres.2767
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Classification of individual managers' systems thinking skills based on different organizational ownership structures

Abstract: The current body of literature lacks studies related to organizational managers' classification of systems thinking (ST) skills based on both their overall systemic tendency and the organizational ownership structure. The purpose of this study is to assess and classify the ST skills of senior managers who currently work in a complex business environment. Initially, we clustered managers' overall systemic thinking (OST) using the Bayesian latent class analysis (BLCA) method into two distinct clusters: managers … Show more

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Cited by 8 publications
(2 citation statements)
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“…Malaysian hospitality sector, which is a crucial contributor to the country’s GDP and national income (MIDA, 2021), includes an amalgamation of both international brands and Asian brands of hotels, that makes it operate in an increasingly complex, uncertain, competitive environment (Modor Intelligence, 2022). Middle managers are capable of creating a spiral of knowledge throughout various functional areas in an organization structure (Al-Hakim and Hassan, 2011) and managing various complex elements and their interactions through ST (Nagahi et al , 2022). These capacities, in turn, facilitate CR across their hotel and hence contribute to its sustainability.…”
Section: Methodsmentioning
confidence: 99%
“…Malaysian hospitality sector, which is a crucial contributor to the country’s GDP and national income (MIDA, 2021), includes an amalgamation of both international brands and Asian brands of hotels, that makes it operate in an increasingly complex, uncertain, competitive environment (Modor Intelligence, 2022). Middle managers are capable of creating a spiral of knowledge throughout various functional areas in an organization structure (Al-Hakim and Hassan, 2011) and managing various complex elements and their interactions through ST (Nagahi et al , 2022). These capacities, in turn, facilitate CR across their hotel and hence contribute to its sustainability.…”
Section: Methodsmentioning
confidence: 99%
“…The essence of the VSM is captured in system viability, which is the ability to maintain a separate existence. However, it is noteworthy that this viability does not assure effectiveness, only continued existence [51] The VSM permits the system structure to be decomposed into relationships between system entities that communicate by providing information flow within the system. The underlying structure of the VSM model is illustrated in Figure 1.…”
Section: Viable System Modelmentioning
confidence: 99%