Cloud-Based Outsourcing Framework for Efficient IT Project Management Practices

Abstract

The optimum utilization of human resources is one of the crucial exercises in IT organizations. To provide a wellorganized and cohesive working environment, organizations need to review their work culture in reference to newly evolved tools and techniques. To reduce the development cost of the IT projects and the optimum utilization of human resources, organizations need to review and redesign the project development processes. The significant challenges faced by IT organizations are the rapid switch-over (attrition) of IT professionals, physical migration or deployment, and redeployment of the human resources. This research paper is an effort towards the multilateral exploration of the techniques to adapt and improve the ICT enabled project management practices in an outsourced environment. This research is an effort with special reference to developing countries such as Ethiopia, where an acute shortage of high skilled IT human resources and their physical migration from one project location to another project location is a costly and challenging task. Ethiopia as a developing country and its IT industry is challenged by several issues like the capacity of ICT infrastructure and the skilled human resources. In such situations, IT projects are either challenged, impaired, or completed failed due to lack of IT human resources with desired skills and ultramodern up to date IT infrastructure. In this research paper, cloud computing technology is assumed as a key to the solution. For this, a systematic and careful investigation using mixed data analysis approach was used to adopt cloudbased outsourcing in IT project management practices i.e. design, development, and testing over outsourced systems by outsourced IT human resources. The major findings of this paper are to investigate and analyze how these cloud-based resources can be explored without physical movement or migration. For the novel improvement in the existing IT project management practices, the salient stakeholders' views were collected and analyzed for designing cloud-based outsourcing IT project management framework for the Ethiopian IT industry. The framework was functionally tested over the cloud-based Bitrix24 platform.

Cloud computing and human resource management: systematic literature review and future research agenda

“…In this sense, the use of cloud computing for efficient HR information management is made technically possible by using the storage capacity and computational power of this type of platform (Chen, 2014). In addition to the more typical functionalities of an e-HRM system such as online training (Jia and Huang, 2016) and collaboration (Mocskos et al , 2018), cloud-based systems add new and much more innovative functionalities, such as the intelligent career prediction system (Palee et al , 2020), video-based information analysis systems for talent management systems (Hjort et al , 2018) and cloud platforms that allow IT project design and development to be outsourced (Alemu et al , 2020). An innovative application with an excellent future is the implementation of cloud platforms to monitor and analyze human resources through the use of wearable sensors (Vega-Barbas et al , 2019) with very diverse uses, for example, an ergonomic analysis for preventive purposes (Vega-Barbas et al , 2019).…”