Clustering Analysis to Profile Customers’ Behaviour in POWER CLOUD Energy Community

Energy Portal Design and Evaluation for Consumer Active Participation in Energy Services: Seven-Month Field Study with 234 Slovenian Households

“…The effectiveness of feedback depends not only on the amount of information available to consumers [29], but also on what type of information is presented [49], how the information is presented [50], and when it is presented [49]. Consumers' roles are changing and they are becoming more active due to the progress of Information and Communication Technologies (ICT) and the Internet of Things (IoT) [51].…”

“…However, consumers will not simply "magically absorb" or adopt n technologies; they must learn and accept them [28]. The adoption or non-adoption of n energy technologies and services is related to several factors: the amount of informat provided [29], limited knowledge about the potential benefits of different energy servi Portals that interface consumers with their smart meters [19] are "compelling, actionable, and available to people" [20]. Portals are interactive [21] and provide consumers with detailed information about their consumption [21] in the form of independent [22] and direct consumption feedback [23], to which consumers have already become accustomed.…”

“…However, consumers will not simply "magically absorb" or adopt new technologies; they must learn and accept them [28]. The adoption or non-adoption of new energy technologies and services is related to several factors: the amount of information provided [29], limited knowledge about the potential benefits of different energy services Ref. [30], consumers' skeptical perspective [31], an inaccurate understanding of energy use Ref.…”