Co-designing an Embodied e-Coach With Older Adults: The Tangible Coach Journey

Kamali, Mira El; Angelini, Leonardo; Caon, Maurizio; Dulake, Nick; Chamberlain, Paul; Craig, Claire; Standoli, Carlo Emilio; Andreoni, Giuseppe; Khaled, Omar Abou; Mugellini, Elena

doi:10.1080/10447318.2023.2171332

Cited by 4 publications

(1 citation statement)

References 52 publications

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“…This insight further accentuates the significance of user control in the design of interfaces for older adults. Adaptive systems were appealing to users, yet older adults ultimately preferred control and the ability to choose, consistent with guidelines for designing embodied conversational agents (El Kamali et al, 2023).…”

Section: Discussionmentioning

confidence: 69%

Older adults' perspectives on multimodal interaction with a conversational virtual coach

El Kamali,

Angelini,

Lalanne

et al. 2023

Front. Comput. Sci.

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IntroductionThe use of multiple interfaces may improve the perception of a stronger relationship between a conversational virtual coach and older adults. The purpose of this paper is to show the effect of output combinations [single-interface (chatbot, tangible coach), multi-interface (assignment, redundant-complementary)] of two distinct conversational agent interfaces (chatbot and tangible coach) on the eCoach-user relationship (closeness, commitment, complementarity) and the older adults' feeling of social presence of the eCoach.MethodsOur study was conducted with two different study settings: an online web survey and a face to face experiment.ResultsOur online study with 59 seniors shows that the output modes in multi-interface redundant-complementary manner significantly improves the eCoach-user relationship and social presence of the eCoach compared to only using single-interfaces outputs. Whereas in our face to face experiment with 15 seniors, significant results were found only in terms of higher social presence of multi-interface redundant complementary manner compared to chatbot only.DiscussionWe also investigated the effect of each study design on our results, using both quantitative and qualitative methods.

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Section: Discussionmentioning

confidence: 69%