Co-worker and customer incivility on employee well-being: Roles of helplessness, social support at work and psychological detachment- a study among frontline hotel employees

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Co-worker and customer incivility on employee well-being: Roles of helplessness, social support at work and psychological detachment- a study among frontline hotel employees

Cited by 12 publications

References 134 publications

The role of social support on frontline employees’ revenge motivation in customer incivility: a case study of the banking industry in an emerging market

The role of social support on frontline employees’ revenge motivation in customer incivility: a case study of the banking industry in an emerging market

Well-being of hospitality employees: A systematic literature review

Understanding employee digital learning engagement and innovative work behavior in hospitality sectors: A machine learning based multistage approach

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