Cocreating Culturally Responsive Resources With Communities Using Design-Based Implementation Research: The Challenges of Online Research

Abstract

This case study highlights the methodological and practical implications of modifying an investigation with community partners to fit an online format. Research interactions took place between November 2020 and June 2021, under the social distancing restrictions imposed by the COVID-19 pandemic. Twelve Latinx parents/caregivers participated in co-designing culturally relevant college and career readiness resources for Latinx families. A research partnership of two school faculty and a community partner collaborating with university faculty, staff, and students led the study using design-based implementation research (DBIR) as the primary methodological approach. The means of communication and resource sharing with parents were Zoom videoconferencing, WhatsApp text messaging, social media, and phone calls. Parents also received printed materials sent through students attending school under a hybrid modality (face-to-face and online classes). The use of online environments posed challenges in getting participants fully engaged in the codesign process. Some parents lacked technological skills or access to adequate technology, leading to communication barriers in some cases. The implementation phase, a significant component of DBIR, could not be achieved online. This case is about the strategies put forward by the research team to overcome the restrictive research conditions, the adaptations made throughout the process to facilitate community engagement, and lessons learned. It is an invitation to think about the implications of the decisions made by the research team and reflect on creative solutions to address the challenges faced.