2023
DOI: 10.1108/ijlss-10-2022-0218
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Cognitive biases that influence Lean implementation and practices in a multicultural environment

Abstract: Purpose The purpose of this paper is to highlight the prominent cognitive biases that influence Lean practices in organisations that have a multi-cultural work environment which will aid the organisational managers and academics in enhancing the understanding of the human thought process and mitigate them suitably. Design/methodology/approach A multiple case study was conducted in organisations that were previously committed to Lean practices and had a multi-cultural work environment. This research was condu… Show more

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