Colleagues' norms regarding work-related messages: their differential effects among remote and onsite workers

Gillet, Nicolas; Austin, Stéphanie; Huyghebaert-Zouaghi, Tiphaine; Fernet, Claude; Morin, Alexandre J. S.

doi:10.1108/pr-01-2022-0067

Cited by 6 publications

(4 citation statements)

References 52 publications

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“…The repetitive thinking triggered by negative work events makes it di cult for individuals to psychologically and materially engage in family roles. It may even result in negative emotions spilling over from the workplace into the family space, leading to work-family con ict [44][45][46][47][48]. Park and Kim also proposed that the harmful effects of customer mistreatment extended into the personal life domain [49].…”

Section: Patient Mistreatment and Social Sharing Of Negative Work Eventsmentioning

confidence: 99%

Patient Mistreatment, Work-family Conflict and Emotional Exhaustion among Nurses: A Moderated Mediation Model of Social Sharing and Perceived Organizational Support

Yan,

Cheng,

Xiao

et al. 2024

Preprint

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Background: Nursing literature suggested that patient mistreatment has significant effects on nurses’ personal emotions and job burnout. Yet, further research is needed to understand the mechanisms underlying these associations and the spillover effects on nurses' families. This study combined the cognitive appraisal of stress and goal progress theory to explore the association between patient mistreatment, work-family conflict, and emotional exhaustion in nurses, as well as the mediating role of social sharing and the moderating role of perceived organizational support (POS). Methods: From October 9 to November 1, 2022, a cross-sectional study was conducted with 1627 nurses from the Hematology Specialist Alliance of Chongqing during the COVID-19. Questionnaires were administered to collect demographic data, patient mistreatment, perceived organizational support, social sharing of negative work events, work-family conflict, and emotional exhaustion. Hierarchical linear regression and conditional processes were used to analyze the data. Results: Patient mistreatment was positively associated with work-family conflict (β=.314, p<.001) and emotional exhaustion (β=.354, p<.001). Social sharing of negative work events played a partial mediating role in the relationship between patient mistreatment, work-family conflict (effect=.077, SE=.014) and emotional exhaustion (effect=.067, SE=.013). Moderated mediation analysis found that the mediation effect was stronger when the perceived organizational support was high. Conclusion: Our findings reveal the amplifying effect of social sharing of negative events on nurses' work-family conflict and emotional exhaustion. Perceived organizational support strengthens the positive effects of patient mistreatment on the social sharing of negative work events, thus resulting in increased work-family conflict and emotional exhaustion. We also discuss practical implications, limitations, and directions for future research.

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Section: Patient Mistreatment and Social Sharing Of Negative Work Eventsmentioning

confidence: 99%

Patient Mistreatment, Work-family Conflict and Emotional Exhaustion among Nurses: A Moderated Mediation Model of Social Sharing and Perceived Organizational Support

Yan,

Cheng,

Xiao

et al. 2024

Preprint

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“…[38][39][40] Work-related rumination has been associated with both personal and relational well-being. 39,41,42 A daily diary study revealed that psychotherapeutic practitioners' daily work-related rumination is associated with bad mood, increased nervousness, and tiredness after work. 40 Similarly, elementary and secondary school teachers with high work-related rumination are more likely to have worse sleep quality and experience more negative mood.…”

Section: The Potential Indirect Role Of Work-related Ruminationmentioning

confidence: 99%

Work Stress and Personal and Relational Well-Being Among Chinese College Teachers: The Indirect Roles of Sense of Control and Work-Related Rumination

Wu¹,

Zhou²

2023

PRBM

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The association between work stress and well-being has been well documented. However, the underlying mechanism for such association is not clear, especially in terms of how work stress relates to both personal and relational well-being. Based on the Conservation of Resources Theory and the Stress Process Model, the present study examined the potential indirect roles of the sense of control and the work-related rumination in the associations between work stress and both personal and relational well-being. Methods: Data were collected from 536 married Chinese university teachers (M age = 39.40 + 7.64, 38.6% males) through an online survey. Analyses were conducted using structural equation modeling via Mplus. Results: Work stress was indirectly associated with life satisfaction through (a) sense of control, (b) work-related rumination, and (c) a sequential pathway from sense of control to work-related rumination. Work stress was indirectly associated with relationship satisfaction through sense of control. Conclusion: Findings suggest that sense of control would be an important linking mechanism underlying the association between work stress and college teachers' well-being. Personal well-being may be more vulnerable to work-related rumination than relational well-being. Insights for prevention and intervention efforts in enriching college teachers' well-being are discussed.

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“…Job insecurity and workplace pressure increased work-family conflict for employees working fully from home and hybrid workers (Serdaroglu, 2021). Colleagues" norms of responding quickly to work-related messages has a direct association with higher levels of WFC and FWC for remote workers in the USA and British Isles (Gillet, Austin, Huyghebaert-Zouaghi, Fernet, & Morin, 2022a). Besides, workload and monitoring are connected to higher work-home interference (Wang et al, 2020).…”

Section: Organizational Forcesmentioning

confidence: 99%

“…Recovery which includes psychological detachment, relaxation, mastery, and control has a negative relationship with WFC (Ghislieri et al, 2021). Affective rumination mediates the association between colleagues" norms and employees" levels of FWC while problem-solving pondering and affective rumination mediate the relationship between colleagues" norms and employees" levels of WFC (Gillet et al, 2022a). Pandemic fears had a negative significant effect in predicting family interference with work for information technology (IT) employees working from home in Portugal (De Clercq & Pereira, 2022).…”

Section: Psychological Forcesmentioning

confidence: 99%

The Work-Family Roles Dynamics during Home-Based Teleworking

Eniola¹

2023

IBR

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Teleworking from home gives workers some degree of temporal and spatial flexibility, and at the same time, poses some consequences in terms of conflicts from the demands, requirements, expectations, and behaviors from the forces associated with both work roles and family roles. This integrative literature review investigated the conditions or forces that are responsible for the bi-directional inter-role conflict and the outcomes of the conflict when employees are teleworking from home, by synthesizing new and grey literature about work-family conflict and home-based teleworking. The forces from the work and family systems which are organizational, personal, spatial, temporal, technological, psychological, and familial are the crux of the work-to-family conflict and family-to-work conflict as they either cause friction or smoothness to the transition from work roles to family roles and vice versa during home-based teleworking. The forces either act as catalysts or inhibitors during the transition from work (family) roles to family (work) roles. The findings from this review were synthesized into the work-family roles dynamics model by incorporating concepts from physical sciences. The work-family roles dynamics model provides insights into the transition of home-based teleworkers and the work-to-family conflict and family-to-work conflict that ensue in the work and family systems. This article also offers a definition of work-family conflict based on knowledge from the synthesized literature. The work-family roles dynamics model posits new explanations about teleworking from home and bi-directional inter-role conflict. The work-family roles dynamics theory yields new ideas and questions for future research and implications for human resource management.

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Colleagues' norms regarding work-related messages: their differential effects among remote and onsite workers

Cited by 6 publications

References 52 publications

Patient Mistreatment, Work-family Conflict and Emotional Exhaustion among Nurses: A Moderated Mediation Model of Social Sharing and Perceived Organizational Support

Patient Mistreatment, Work-family Conflict and Emotional Exhaustion among Nurses: A Moderated Mediation Model of Social Sharing and Perceived Organizational Support

Work Stress and Personal and Relational Well-Being Among Chinese College Teachers: The Indirect Roles of Sense of Control and Work-Related Rumination

The Work-Family Roles Dynamics during Home-Based Teleworking

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