Communicating with Special Populations: Children and Older Adults

Brandt, Jennifer C.; Grabill, Chandra M.

doi:10.1016/j.cvsm.2006.09.012

Cited by 7 publications

(6 citation statements)

References 32 publications

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“…For the most part, animal ownership and interaction is not discouraged by healthcare professionals, as numerous studies have confirmed the mental and physical benefits of pet ownership and companionship [ 9 ], particularly among children, the elderly and immunocompromised individuals [ 10 - 16 ]. Thus, it is not surprising that several studies have indicated that homes with children are more likely to have one or more pets than those without children [ 3 , 17 - 19 ], and animal ownership practices of immunocompromised individuals appear to be similar to those of the general public [ 15 , 20 , 21 ]. Despite these benefits, there are also potential health hazards associated with pet ownership and contact.…”

Section: Introductionmentioning

confidence: 99%

Household knowledge, attitudes and practices related to pet contact and associated zoonoses in Ontario, Canada

et al. 2012

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BackgroundMany human infections are transmitted through contact with animals (zoonoses), including household pets. Although pet ownership is common in most countries and non-pet owners may have frequent contact with pets, there is limited knowledge of the public’s pet contact practices and awareness of zoonotic disease risks from pets. The objective of this study was to characterize the general public’s knowledge, attitudes and risks related to pet ownership and animal contact in southern Ontario, Canada.MethodsA self-administered questionnaire was distributed to individuals at two multi-physician clinics in Waterloo, Ontario, Canada during 2010. A single adult from each household was invited to participate in the study.ResultsSeventy five percent (641/853) of individuals approached completed the questionnaire. Pet ownership and contact were common; 64% of participants had a pet in their household and 37% of non-pet owning households had a member with at least weekly animal contact outside the home. Pet ownership was high (55%) for households with individuals at higher risk for infections (i.e., < 5 yrs, ≥ 65 yrs, immunocompromised). Most respondents (64%) indicated that they had never received information regarding pet-associated disease risks. When given a list of 11 infectious pathogens, respondents were only able to correctly classify just over half on their potential to be transmitted from pets to people (mean 6.4); independently, pet owners and those who recalled receiving information in the past about this topic were able to make significantly more correct identifications. Pet (36%) and non-pet owning households (10%) reported dog or cat bites or scratches during the preceding year. Households with individuals at higher risk for an infection did not differ from the remaining households regarding their perceived disease risk of pets, zoonotic disease knowledge, recall of being asked by their medical provider if they owned any pets, or recall of having received information regarding pet-associated disease risks and preventive measures.ConclusionsThese results suggest that there is a need for accessible zoonotic disease information for both pet and non-owning households, with additional efforts made by veterinary, human and public health personnel. Immediate educational efforts directed toward households with individuals at higher risk to infections are especially needed.

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Section: Introductionmentioning

confidence: 99%

Household knowledge, attitudes and practices related to pet contact and associated zoonoses in Ontario, Canada

et al. 2012

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“…The strong relationship between clients and their pets makes it challenging for many clients to accept any difficult news as they view their pets as their family members [11]. When delivering difficult news, veterinarians are required to attend to the client's emotional needs using communication strategies to minimise their negative experiences or risk of trauma [44,45]. Delivering difficult news can be especially challenging when the veterinarians have to communicate with vulnerable groups [44].…”

Section: Client-veterinarian Communicationmentioning

confidence: 99%

“…When delivering difficult news, veterinarians are required to attend to the client's emotional needs using communication strategies to minimise their negative experiences or risk of trauma [44,45]. Delivering difficult news can be especially challenging when the veterinarians have to communicate with vulnerable groups [44]. Modified communication strategies can be used to fulfil the expectations of the vulnerable groups, such as children and the elderly.…”

Section: Client-veterinarian Communicationmentioning

confidence: 99%

“…For children, using specific ways of delivering bad news is important to reduce trauma at the developmental stage. When their pets are ill or could die, it is better to first communicate with their parents about ways to share the bad news with their children, and following an honest, simple and kind approach is recommended [44]. Likewise, when attending to the elderly, communication should focus on their connection with the pet.…”

Section: Client-veterinarian Communicationmentioning

confidence: 99%

“…It can help improve clients veterinarians relationship and advance the field of veterinary medicine. [ 44 ] Bad news should be delivered skillfully by using various strategies to ensure a better experience for the clients and be more acceptable to the outcomes. Veterinarians can benefit from learning the skills and techniques used in emergency settings to make clients more comfortable when receiving bad news.…”

Section: Appendixmentioning

confidence: 99%

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An integrated review of the role of communication in veterinary clinical practice

Pun

2020

BMC Vet Res

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Background There is a growing interest in exploring the nature of communication in veterinary medicine and understanding how veterinary practitioners communicate with their clients and other professionals. This is the first integrative review of literature on veterinary communication. Applying the PRISMA model, the PubMed, PsychInfo and ERIC databases were searched using keywords such as ‘veterinary’, ‘vet’, ‘communication’ and ‘interaction’ for related articles published between 1 January 2000 and 31 December 2018. Results Keyword searching through the databases yielded 1572 related studies. Only 48 of these studies were included in our analysis after an in-depth review by two independent reviewers using the critical appraisal skills Programme frameworks with high inter-rater reliability (Cohen’s kappa coefficient κ > 0.8). The existing body of research on veterinary communication can be classified into three major areas: (a) client–veterinarian communication, (b) cross-disciplinary communication in a professional veterinarian team and (c) training of veterinary communication skills. This review details the complexity and heterogeneity of agenda in the field of veterinary communication. The included studies indicate that veterinary practitioners are not equipped with specific communication skills to address different agendas in veterinary communication. The veterinary curriculum should include a component on communication training that can help veterinary students acquire necessary communication skills that allow them to effectively communicate with clients and other professionals Conclusion This review detailed the complexity of agendas in the field of veterinary communication. The results indicate that veterinary practitioners can further benefit from training on specific communication skills that address the agendas found in veterinary communication research. Furthermore, the veterinary curriculum should include a component on communication training that equips veterinary students with the necessary communication skills that allow them to effectively communicate with different stakeholders such as clients and colleagues with and across the field of veterinary science.

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Pets and Immunocompromised Individuals

Stull

2010

Companion Animal Zoonoses

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Communicating with Special Populations: Children and Older Adults

Cited by 7 publications

References 32 publications

Household knowledge, attitudes and practices related to pet contact and associated zoonoses in Ontario, Canada

Household knowledge, attitudes and practices related to pet contact and associated zoonoses in Ontario, Canada

An integrated review of the role of communication in veterinary clinical practice

Pets and Immunocompromised Individuals

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