Communication issues in requirements elicitation: a content analysis of stakeholder experiences

Coughlan, Jane; Lycett, Mark; Macredie, Robert D.

doi:10.1016/s0950-5849(03)00032-6

Cited by 80 publications

(81 citation statements)

References 39 publications

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“…Different techniques have been proposed in literature for eliciting requirements from stakeholders [11,16,25,62]: interviews, questionnaires, user observation, workshops, brain storming, use cases and prototyping. Our approach in TAS 3 is mainly based on interviews and use cases.…”

Section: Requirements Elicitationmentioning

confidence: 99%

Requirements engineering within a large-scale security-oriented research project: lessons learned

Gürses

Seguran²,

Zannone

2011

Requirements Eng

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Requirements engineering has been recognized as a fundamental phase of the software engineering process. Nevertheless, the elicitation and analysis of requirements are often left aside in favor of architecture-driven software development. This tendency, however, can lead to issues that may affect the success of a project. This paper presents our experience gained in the elicitation and analysis of requirements in a large-scale security-oriented European research project, which was originally conceived as an architecture-driven project. In particular, we illustrate the challenges that can be faced in large-scale research projects and consider the applicability of existing best practices and off-the-shelf methodologies with respect to the needs of such projects. We then discuss how those practices and methods can be integrated into the requirements engineering process and possibly improved to address the identified challenges. Finally, we summarize the lessons learned from our experience and the benefits that a proper requirements analysis can bring to a project.

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Section: Requirements Elicitationmentioning

confidence: 99%

Requirements engineering within a large-scale security-oriented research project: lessons learned

Gürses

Seguran²,

Zannone

2011

Requirements Eng

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“…It has been recognized in literature that human factor positively contributes to overall business performance (Robles, 2012;Balcar, 2016) and competitiveness of organizations (Óhegyi, 2014). Requirements elicitation in practice involves negotiation and collaboration of all stakeholders, construction of variety of relationships, resulting in highly interactive SRE process (Coughlan et al, 2003).…”

Section: Related Workmentioning

confidence: 99%

Software developers' perceptions of soft skills in software requirements engineering

Zorić¹,

Stojanov²

2018

JEMC

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Software requirements express users' needs and constraints for a software system to be constructed in order to solve some real problems. Both researchers and practitioners from industry point out that well performed requirements related activities have very important role for successful realization of software projects. Software developers work on software requirements jointly with software users. Requirements elicitation and specification are especially important since they require software developers with multidisciplinary skills. These activities require not only technical skills but also non-technical or soft skills. This article presents a qualitative study with software developers aimed at inquiring how they perceive soft skills in software requirements activities. The study involved 14 software developers, who were interviewed. Data analysis, based on inductive thematic analysis, resulted in three themes that reflect software developers' perceptions about soft skills. The study findings revealed that software developers are aware of soft skills, recognize the need to improve them and understand their importance in everyday practice. Implications of the research findings for researchers, software developers and managers in software organizations are discussed.

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“…This process is another important issue during elicitation [10]. In [17], authors argue that the selection of stakeholders somehow depends on their profile; depending of the type of information the analysts look for, stakeholders with different responsibilities, skills or knowledge will be targeted. In [18], the selection of stakeholders is discussed in the context of inter-organizational environments.…”

Section: Related Work and Definitionsmentioning

confidence: 99%

How Stakeholders' Commitment May Affect the Success of Requirements Elicitation

Burnay¹,

Jureta²,

Faulkner³

2015

International Conferences on Software Engineering and Knowledge Engineering

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Abstract-Requirements elicitation consists in collecting information about the requirements and the environment of a systemto-be. It usually involves business analysts who are eliciting information, and stakeholders who are providing information. This paper investigates how the commitment of stakeholders to a RE project influences the results of elicitation. We suggest a way to measure the commitment of stakeholders during RE, and propose the so-called "commitment matrix", which shows what analysts can expect from stakeholders who are more, as opposed to those who are less committed. The matrix builds on a survey of 87 stakeholders. Our results suggest that commitment somehow affects the information provided by stakeholders, and that it is therefore a relevant criterion to account for when selecting stakeholders to be involved in elicitation.

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Communication issues in requirements elicitation: a content analysis of stakeholder experiences

Cited by 80 publications

References 39 publications

Requirements engineering within a large-scale security-oriented research project: lessons learned

Requirements engineering within a large-scale security-oriented research project: lessons learned

Software developers' perceptions of soft skills in software requirements engineering

How Stakeholders' Commitment May Affect the Success of Requirements Elicitation

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