¿Cómo afectan los medios sociales a la confidencialidad de los pacientes? Revisión de los potenciales problemas y recomendaciones

Abstract

Resumen: Los datos personales relativos a la salud de un individuo se consideran como datos sensibles, por lo que necesitan una "especial protección". Nos encontramos en una sociedad en la que las tecnologías de información y comunicación (TIC), especialmente en lo referente a las redes sociales, ofrecen amplias posibilidades de intercambio de información médica, sirviendo de apoyo, consejo o ayuda a los compañeros que se encuentran en el mismo ámbito o en cualquier lugar de la geografía mundial. Los avances tecnológicos en comunicación desafían el concepto de "público" y de "privado", de tal forma que la información que se comparte es casi imposible de eliminar, pudiendo llegar a propagarse rápidamente por las redes. En base a nuestra propia experiencia y a los diferentes trabajos revisados, creemos que resulta necesario capacitar a los profesionales de la salud y especialmente a los estudiantes de medicina durante su formación, para que utilicen de forma adecuada dichas herramientas, especialmente a la hora de publicar contenido sensible en lugares cuyo acceso sea público, ya que puede tener consecuencias importantes para la intimidad de las personas, tanto para los pacientes como para su propia vida personal.Palabras clave: confidencialidad, medios sociales, redes sociales, estudiantes, teléfonos móviles, secreto médico, intimidad, datos sanitarios How social media affects the confidentiality of patients? A review of potential problems and recommendationsAbstract: Personal health data are considered as sensitive information, so they need a "special protection". We are in a society where Information and Communications Technology (ICT), especially in relation to social networks, offer many opportunities for the exchange of medical information, serving as support, advice or assistance to colleagues who work in the same field or in any other place around the world. Technological advances in communication challenge the concept of "public" and "private," in a way that the shared information is almost impossible to remove, and could spread rapidly through social networks. Based on our own experience and the different papers reviewed, we believe it is necessary to train health professionals and especially medical students during their academic education to use these tools properly, especially when posting sensitive data in places of public access, as it may have important consequences for the privacy of individuals, both for patients and for their own life.Key words: confidentiality, social media, social networks, students, smartphones, medical secrecy, privacy, health data Como mídias sociais afetam a confidencialidade dos pacientes? Revisão dos potenciais problemas e recomendaçõesResumo: Os dados pessoais relativos à saúde do indivíduo são considerados dados sensíveis, por esse motivo eles necessitam de uma "proteção especial". Nos encontramos em uma sociedade em que as tecnologias de informação e comunicação (TIC), especialmente em relação às redes sociais, oferecem amplas oportunidades para a troca de informações...

What Ethical Dilemmas Do Social Workers Face in the Healthcare Area in Spain?

“…Secondly, the report highlights the ethical dilemmas related to confidentiality (confidentiality, informed consent, disclosure of social history). This aspect is consistent with recent studies (Beltrán & Girela, 2017;BrintzenhofeSzoc & Gilbert, 2017;Chan, 2016) that refer to confidentiality as a complex ethical dimension in the health area, since there is no consensus in the field regarding privacy protection, in particular with respect to new technologies and patient data regulation.…”

Gestión de la reputación online en los hospitales públicos españoles. Un análisis cuantitativo

“…Many health professionals and patients also use "Conectando Pacientes", a social media platform specialized in health-related issues. 1 On the other hand, some hospitals and schools of medicine in Spain propose workshops to help doctors and future doctors to understand how to use social media in a professional and respectful way (Aroca & López, 2017). In this country, social media have become a public health tool that improve patients' experiences and hospitals' reputation (Matarín Jiménez, 2015).…”

Ethics in the professional practice of imaging specialists

“…For thousands of years, the practice of medicine has held a unique promise of silence. (10) Privileged communication refers to the facts or actions that a person becomes aware of through their profession, whether directly or indirectly. (11) Imaging specialists must also adhere to privileged communication to ensure patients that all information related to their life, illness, and imaging results will be kept confidential.…”