Competitive intelligence and competitiveness in accommodation businesses: the role of employee training effectiveness

Yılmaz, Celal; Özgener, Şevki

doi:10.1080/13683500.2021.2012432

Current Issues in Tourism

2021

DOI: 10.1080/13683500.2021.2012432

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Competitive intelligence and competitiveness in accommodation businesses: the role of employee training effectiveness

Celal Yılmaz

Şevki Özgener

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Cited by 3 publications

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“…The aim of the empirical research is to identify the thematic focus of the educational activities of administrative staff in selected enterprises, which are included in Section C: Manufacturing, with a focus on the duration of training and the effects of the educational results, as described by the respondents. The issue of employee training effectiveness has been explored from various aspects and in various sources [38,39].…”

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confidence: 99%

Towards the Study of Professional Corporate Education in Terms of Its Thematic Focus and Outcomes

Matulčíková,

Breveníková,

Geršicová

et al. 2024

Emerg Sci J

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Aim: The aim of the paper is to characterize how the time for training employees in individual thematic areas is related to the outcomes and changes, facilitated by individual educational activities. Methods: The questionnaire method and interviewing methods were applied for obtaining data from respondents. The starting-point of empirical research was the knowledge and needs of the company, which perceives education as an investment. The respondent sample included 370 lectors/instructors and managers from three countries. The research was conducted in selected companies of section C − Manufacturing, Statistical Classification of Economic Activities. Basic variables include the number of training hours and results of the changes after training activities. Three groups of employee education are analysed: general training, performance-oriented training and digital training. Findings: Our division of educational activities into three groups enables the fulfilment of the basic European Commission targets for the 2021−2027 programme. Recommendations: Invest in developing new skills through future corporate training in the context of innovative transformation of the economy for a smarter Europe. Create conditions for better utilisation of human potential by eliminating the discrepancy between offered and required skills. Novelty of the paper:international comparison of educational activities, focus on the smart Europe and transformation to Industry 4.0. Doi: 10.28991/ESJ-2024-SIED1-04 Full Text: PDF

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confidence: 99%

Towards the Study of Professional Corporate Education in Terms of Its Thematic Focus and Outcomes

Matulčíková,

Breveníková,

Geršicová

et al. 2024

Emerg Sci J

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Linking extroversion diversity to group service innovation among Chinese and Australian hospitality employees: The roles of adhocracy culture and creative role identity

Yang

Qian

2023

Journal of Hospitality Marketing & Management

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Competitive intelligence quality assurance model: A property sector case

Nenzhelele

2024

CBSR

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Competitive intelligence (CI) improves the quality of products and services, decision-making, and quality of life (Ram & Zhang, 2021). However, decision-makers are not satisfied with the quality of CI (Kordestani et al., 2021). Enterprises lack clarity and fail to ensure the quality of CI (Alshammakh & Azmin, 2021). Studies that previously attempted to resolve CI quality problems were limited in scope and focused too much on the quality of information rather than the overall CI quality. The purpose of this study is to test and validate an empirical CI quality assurance model, which will aid in the quality assurance of CI. The research was quantitative in nature and employed a questionnaire to collect data. The study randomly sampled 385 property practitioner firms from a population of 5226. Descriptive statistics and regression analysis were used to describe and assess the reliability and validity of the CI quality assurance model. The research identified six factors that influence the quality assurance of CI, namely, decision-makers, process and structure, organisational awareness and culture, and feedback, planning and direction, information collection, sorting, capturing, and storage, information analysis, and organisational culture, feedback, and CI dissemination. The research also confirmed that the model is valid and reliable.

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Competitive intelligence and competitiveness in accommodation businesses: the role of employee training effectiveness

Cited by 3 publications

References 62 publications

Towards the Study of Professional Corporate Education in Terms of Its Thematic Focus and Outcomes

Towards the Study of Professional Corporate Education in Terms of Its Thematic Focus and Outcomes

Linking extroversion diversity to group service innovation among Chinese and Australian hospitality employees: The roles of adhocracy culture and creative role identity

Competitive intelligence quality assurance model: A property sector case

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