Complexity theory as a new lens for digital social advocacy

Janoske, Melissa; Madden, Stephanie; Pressgrove, Geah

doi:10.1016/j.pubrev.2021.102056

Cited by 7 publications

(10 citation statements)

References 34 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…This adds up to what was called by Lichtenstein and his colleagues as "relational space" which enables agents' (people's) interactions and emergent behaviors (Lichtenstein and Plowman, 2009). The elements of this space are identified as mutual trust, interdependency, shared goals and responsibility, coordination and commitment (Uhl-Bien et al, 2007;Lichtenstein, 2014;McLean et al, 2021). B€ acklander ( 2019) also suggests quality interactions and constructive, open and honest, non-judging dialog.…”

Section: Complexity Leadership Theory (Clt)mentioning

confidence: 89%

“…Enabling leadership is the function that brings balance between alignment and control and the creation of a flexible environment, allowing emergent adaptive behaviors through communication (Uhl-Bien et al, 2007;Livingston and Lusin, 2009;Uhl-Bien and Marion, 2009). It is a key function of CLT along with the administrative and adaptive ones, allowing for both control and experimentation, that enables the organization to adapt to environmental changes, through creating shared identity, information gathering and information using (Leitão et al, 2017;Hazy and Uhl-Bien, 2014;McLean et al, 2021). It leaves enough space and freedom for emergent team properties which enable functional procedures and block the way to dysfunctional decision-making processes (Uhl-Bien et al, 2007;Livingston and Lusin, 2009;Leitão et al, 2017).…”

Section: Complexity Leadership Theory (Clt)mentioning

confidence: 99%

See 1 more Smart Citation

Identifying key elements for evaluating organizations' complex adaptive leadership readiness (CAL-R framework): paving the way for a measurement tool development

Gavalas

2024

JMD

View full text Add to dashboard Cite

PurposeTraditional management models are no longer viable in this complex era, with fast-pacing markets and various emergent properties affecting organizational success. The present study acknowledges the need for developing a coherent framework that leaders may use to evaluate their organizational adaptive ability.Design/methodology/approachThis paper uses theoretical analysis.FindingsThis paper proposes the CAL-R framework, which identifies key characteristics of complex adaptive systems (CAS). These actionable elements, manifested in respective behaviors, will increase organizational adaptability. Adaptability is then suggested to be the mediating factor between complex adaptive leadership practice and organizational performance.Research limitations/implicationsThe suggested actionable elements are developed based on a theoretical, non-measurable approach; however, the need for statistical rigorousness is also acknowledged. Further research and a quantitative approach are also suggested for the development of a sound measurement scale.Practical implicationsApplying effective complex adaptive leadership will potentially provide organizations with a competitive advantage by making them more innovative, able to transform and adapt to environmental needs and changes and eventually meet their goals and reach their vision. Leaders may use the identified actionable elements as benchmarks against which they can evaluate their organizations' complex adaptive leadership readiness (CAL-R).Originality/valueThe CAL-R framework may be used by leaders in order to evaluate their organization’s current adaptive maturity level (ability) and identify the elements they need to focus on more and develop in order to become more adaptive and competitive.

show abstract

Section: Complexity Leadership Theory (Clt)mentioning

confidence: 89%

Section: Complexity Leadership Theory (Clt)mentioning

confidence: 99%

Identifying key elements for evaluating organizations' complex adaptive leadership readiness (CAL-R framework): paving the way for a measurement tool development

Gavalas

2024

JMD

View full text Add to dashboard Cite

show abstract

“…Specifically, research has focused on three interrelated areas: (1) the use of digital technologies for stakeholder relations in general (e.g. Duh e, 2017;Lock, 2019;McLean et al, 2021), as well as (2) social media platforms and tactics in particular (e.g. Allagui and Breslow, 2016;Buhmann et al, 2021;Ewing et al, 2019;Freberg, 2022;Lutrell et al, 2021;Men and Tsai, 2016;Valentini, 2015;Ver ci c et al, 2015;Wilson et al, 2020;Wright and Hinson, 2017) including different cultural contexts (e.g.…”

Section: Literature Review Digitalization In Corporate Communications...mentioning

confidence: 99%

Digitalization in corporate communications: understanding the emergence and consequences of CommTech and digital infrastructure

Brockhaus

Buhmann

Zerfaß

2022

CCIJ

View full text Add to dashboard Cite

PurposeThis article studies the digitalization of corporate communications and the emergence of communication technology (CommTech). The authors show communicators' expectations regarding digitalization, gauge the current level of digitalization across communication departments and agencies and examine the effectiveness of strategic approaches to manage digitalization.Design/methodology/approachThe authors conceptualize the phenomenon of CommTech and propose a framework for studying CommTech's emergence and consequences by combining (1) recent theorizing on digitalization in corporate communications, (2) the concept of digital maturity from information systems research and (3) a socio-technical approach to analyze the development of work systems. The authors apply this framework in a quantitative study (n = 2,664) among communication practitioners from 46 countries.FindingsWhile digitalization of both communication activities and the underlying support infrastructure is seen as critically important among communicators, a large fraction of communication departments and agencies are still assessed as digitally immature. Further, data reveal the relevance of different (technology, tasks, structure and people) dimensions of digitalization strategies and the influence of such strategies on the digital maturity of communications.Practical implicationsThe framework and empirical instruments developed in this study help practitioners to uncover and evaluate the level of digital maturity of communication departments and agencies. This allows to identify current challenges and future opportunities for improvement.Originality/valueThe authors propose a concise definition for the much-debated concept of CommTech and develop a new theoretical framework for understanding CommTech's emergence and consequences in the profession. This empirical work constitutes the first large-scale study on the digital maturity of communication departments and agencies.

show abstract

“…Further generalizing about the complementary effect of two related variables, the complexity theory emphasizes interconnectedness and nonlinearity, thereby providing an additional theoretical lens for uncovering dynamic interplay of key factors and capturing emergent impact patterns (Gligor et al. , 2022; McLean et al. , 2021).…”

Section: Theoretical Foundationmentioning

confidence: 99%

“…According to the complexity theory (McCarthy et al, 2006;McGregor, 2012;Freixanet et al, 2020), some relationships cannot be accurately described by linear causality and are scarcely formularized; rather, the theory proposes that new patterns emerge as a result of dynamic interactions (Sprong et al, 2021). Further generalizing about the complementary effect of two related variables, the complexity theory emphasizes interconnectedness and nonlinearity, thereby providing an additional theoretical lens for uncovering dynamic interplay of key factors and capturing emergent impact patterns (Gligor et al, 2022;McLean et al, 2021). From the complexity theory perspective, R&D and advertising, along with the exports, are transformative strategic ingredients for the formulation of a greater competitive edge, thereby generating emergent effects (Freixanet et al, 2020;Gupta and Chauhan, 2021).…”

Section: Dynamic Interplay Of Randd Advertising and Exportsmentioning

confidence: 99%

Exploring the synergy between R&D and advertising and firm performance: a neural network approach

Kwon

Lee

Choi

2022

BIJ

View full text Add to dashboard Cite

PurposeThis paper explores the nonlinear interactions of research and development (R&D) and advertising and their synergistic effect on firm performance using Tobin's Q. This study also aims to investigate differential synergy patterns under varying levels of exports with a precision impact on performance.Design/methodology/approachUnlike a conventional statistical approach, this study uniquely presents a neural network approach to explore the dynamic interplay of strategic factors. A multilayer perceptron neural network (MPNN) is designed to capture complex interaction patterns through a predictive analytic process.FindingsThis study finds that the impact of R&D and advertising is positive, with a greater effect on high-export firms. Moreover, the experiment results show that the synergy of R&D and advertising goes beyond the formatted positive/negative frame and actually has a reinforcing effect.Practical implicationsThis study not only conveys the significant nexus of R&D and advertising for firm performance but also provides industry managers' practical means to assess the joint effect of R&D and advertising on firm performance. The proposed analytic mechanism in particular provides pragmatic decision support to managers in harmonizing their R&D and advertising efforts for a foreseeable impact.Originality/valueThis paper presents an innovative analytic process using the MPNN to explore the synergy between R&D and advertising. In addition to offering new perspectives on R&D and advertising, this study presents pragmatic implications for managing those strategic resources to meet performance targets.

show abstract

Complexity theory as a new lens for digital social advocacy

Cited by 7 publications

References 34 publications

Identifying key elements for evaluating organizations' complex adaptive leadership readiness (CAL-R framework): paving the way for a measurement tool development

Identifying key elements for evaluating organizations' complex adaptive leadership readiness (CAL-R framework): paving the way for a measurement tool development

Digitalization in corporate communications: understanding the emergence and consequences of CommTech and digital infrastructure

Exploring the synergy between R&D and advertising and firm performance: a neural network approach

Contact Info

Product

Resources

About