Computer unreliability and social vulnerability

Forester, Tom; Morrison, Perry

doi:10.1016/0016-3287(90)90110-4

Cited by 13 publications

(6 citation statements)

References 10 publications

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“…For example, criminal activity such as computer viruses, hostile attacks and intentional damage of ICT systems. Forester and Morrison (1990) argued that ICT systems are prone to software and hardware malfunctions, involving potentially enormous financial losses and requiring high levels of maintenance and could threaten human lifein health organizations, military and space projects, and the air travel industry. Chick (1986) presented a more balanced approach that did not judge ICT from such a dichotomous perspective.…”

Section: Ict Operational Risks and Perceived Impactsmentioning

confidence: 99%

The tourism industry and the risk of “the year 2038 problem”: Long‐term thinking and the illogical cycle of ICT risk management

Ram

Hall

2022

Journal of Tourism Research

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Issues of sustainability, resilience, and risk management are linked to how the tourism industry and researchers respond to future ICT risk, known as "the year 2038 problem" (Y2K38). The tourism industry coped with similar but smaller risk, the Y2K "millennium bug" but lessons have not been learned. The paper presents an account of the lack of preparedness to ICT bugs and concludes that a cycle of ICT risk management does not always lead to policy actions. The work suggests a proactive approach for addressing potential ICT risks and presents the main steps for coping with Y2K38 and potentially other risks.

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Section: Ict Operational Risks and Perceived Impactsmentioning

confidence: 99%

The tourism industry and the risk of “the year 2038 problem”: Long‐term thinking and the illogical cycle of ICT risk management

Ram

Hall

2022

Journal of Tourism Research

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“…Technostress has been studied in different contexts such as NeuroIS, social network sites, healthcare and organizational structure (Pirkkalainen et al, 2017;Tams et al, 2014;Patel et al, 2012;Maier et al, 2015). However, in the context of ISS, technostress research lacks sufficient understanding, except for some studies that extended the concept of technostress to the domain of ISS known as ISS-related technostress (D'Arcy et al, 2014b;Brinton Anderson et al, 2016;Chang et al, 2018;Singh et al, 2019;Hwang and Cha, 2018) (Butler and Gray, 2006;Forester and Morrison, 1990). System breakdowns, software/hardware failure, speed problems (low response time), interrupted Internet connection and unavailability of online services are common reliability problems (Hudiburg, 1995;Brinton Anderson et al, 2016).…”

Section: Overview Of Technostress and Research Gapmentioning

confidence: 99%

“…System breakdowns, software/hardware failure, speed problems (low response time), interrupted Internet connection and unavailability of online services are common reliability problems (Hudiburg, 1995;Brinton Anderson et al, 2016). Systems unreliability leads to undesirable outcomes such as social vulnerability (Forester and Morrison, 1990), low IT adoption (Wachira and Keengwe, 2011) and, most importantly, enhanced stress in users (Ayyagari et al, 2011;Fischer et al, 2019;Califf et al, 2020). For example, a qualitative study by Fischer et al (2019) showed that techno-unreliability interrupts task accomplishments, causes work loss (e.g.…”

Section: Overview Of Technostress and Research Gapmentioning

confidence: 99%

Technostress and its influence on employee information security policy compliance

Shadbad

Biros

2020

ITP

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PurposeThis study focuses on unintended negative consequences of IT, called technostress. Given that employees are recognized as a major information security threat, it makes sense to investigate how technostress resulting from employees' constant interaction with IT influences the likelihood of security incidents. Although past research studied the concept of security-related technostress, the effect of IT use itself on employees’ extra-role activities such as security-related behaviors is unanswered. Thus, this paper aims to provide an understanding of the negative impact of technostress on employee information security policy (ISP) compliance.Design/methodology/approachDrawing on technostress literature, this research develops a research model that investigates the effect of technostress on employee intention to violate ISPs. It also extends the dimensionality of technostress construct by adding a new dimension called “techno-unreliability” that shows promising results. The authors use online survey data from a sample of 356 employees who have technology-based professions. We apply the structural equation modeling technique to evaluate the proposed research model.FindingsFindings showed that IT use imposes high-level perceptions of a set of technostress creators, which makes users rationalize their ISP violations and engage in non-compliant behaviors. Further analysis of each dimension of technostress showed that techno-complexity, techno-invasion and techno-insecurity account for higher ISP non-compliant behaviors.Originality/valueThis study provides a new understanding of technostress to the context of information security and emphasizes on its negative impact on employee ISP compliance behaviors.

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“…Hybrid works are quite common. They can avoid some of the problems of their component genres if they are carefully developed (e.g., Datawars by Kraemer et al [1987], which mixes social realism and analytical reduction); or they can suffer from some of the fatal problems of their underlying genres if their authors do not take special pains to resolve these limits (e.g., Zuboff, 1988;Forester & Morrison, 1990;Forester, 1992).…”

Section: Hybrid Discoursesmentioning

confidence: 99%

Reading “all about” computerization: How genre conventions shape nonfiction social analysis

Kling

1994

The Information Society

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Computer unreliability and social vulnerability

Cited by 13 publications

References 10 publications

The tourism industry and the risk of “the year 2038 problem”: Long‐term thinking and the illogical cycle of ICT risk management

The tourism industry and the risk of “the year 2038 problem”: Long‐term thinking and the illogical cycle of ICT risk management

Technostress and its influence on employee information security policy compliance

Reading “all about” computerization: How genre conventions shape nonfiction social analysis

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