Congruence between Language Proficiency and Communicative Abilities

Marzuki, Ernisa; Ting, Su-Hie; Jerome, Collin; Chuah, Kee-Man; Misieng, Jecky

doi:10.1016/j.sbspro.2013.10.258

Cited by 6 publications

(5 citation statements)

References 7 publications

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“…This may have caused them to be more frequently misconstrued by others, generating negative reactions among their co-workers. Indeed, in the qualitative study conducted by Marzuki et al ( 35 ) to assess the congruence between language proficiency and communicative abilities, study participants reported that those with poor communicative abilities were those who had poor command over the language.…”

Section: Discussionmentioning

confidence: 99%

Workplace Bullying Among Junior Doctors in Malaysia: A Multicentre Cross-Sectional Study

Samsudin

Isahak

Rampal

et al. 2021

MJMS

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Background: Research suggests that junior doctors often experience workplace bullying, which may have adverse impacts on medical training and delivery of quality healthcare. However, evidence among local population has not been established. The present study aims to examine the prevalence of workplace bullying among Malaysian junior doctors and explore its associated sociodemographic and employment factors. Methods: A multicentre cross-sectional study was conducted in 12 government hospitals accredited for housemanship training within the central zone of Malaysia. The study included a total of 1,074 house officers who had been working for at least 6 months in various housemanship rotations. The Negative Acts Questionnaire-Revised (NAQ-R) was used to examine workplace bullying. Results: The 6-month prevalence of workplace bullying among study participants was 13%. Work-related bullying such as ‘being ordered to do work below your level of competence’, person-related bullying such as ‘being humiliated or ridiculed in connection with your work’, and physically intimidating bullying such as ‘being shouted at or being the target of spontaneous anger’ were commonly reported by study participants. Medical officers were reported to be the commonest perpetrators of negative actions at the workplace. Study participants who graduated from Eastern European medical schools (adjusted odds ratio [AOR] 2.27; 95% confidence interval [CI]: 1.27, 4.07) and worked in surgical-based rotation (AOR 1.83; 95% CI: 1.13, 2.97) had higher odds of bullying compared to those who graduated from local medical schools and worked in medical-based rotation, whereas study participants with good English proficiency (AOR 0.14; 95% CI: 0.02, 0.94) had lower odds of bullying compared to those with poor English proficiency. Conclusion: The present study shows that workplace bullying is prevalent among Malaysian junior doctors. Considering the gravity of its consequences, impactful strategies should be developed and implemented promptly in order to tackle this serious occupational hazard.

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Section: Discussionmentioning

confidence: 99%

Workplace Bullying Among Junior Doctors in Malaysia: A Multicentre Cross-Sectional Study

Samsudin

Isahak

Rampal

et al. 2021

MJMS

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“…As language proficiency and communication skill are often mentioned together in relation to graduate employability in the Malaysian setting whether in mass media reports (Aruna, 2011;Teoh, 2011) or research publications (Marzuki et al, 2013;Singh & Singh, 2008;Yasin et al, 2010), the relationship between these two constructs form the theoretical framework of the study. This section reviews the literature on the definition of these constructs from two different disciples, language teaching and communication, to reach a better understanding of the relationship between language proficiency and communication skill.…”

Section: Theoretical Framework Of the Studymentioning

confidence: 99%

“…In fact, employers in the private sector would rather employ graduates from transnational private universities because of their better command of English although graduates from Malaysian public universities are familiar with local conditions, diligent, and have lower salary expectations (Cheong, Hill, Fernandez-Chung, & Leong, 2016). Malaysian university students are aware that poor language proficiency can hamper communicative ability, but do not agree that a good mastery of English would automatically imbue one with the ability to speak with confidence and converse in an interactive and knowledgeable (Marzuki, Ting, Jerome, Chuah, & Misieng, 2013).…”

mentioning

confidence: 99%

Employers’ Views on Importance of English Proficiency and Communication Skill for Employability in Malaysia

Ting

Marzuki

Chuah

et al. 2017

Indonesian J. Appl. Linguist

Self Cite

101

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Employability of graduates is a concern in many countries, including Malaysia, and the high unemployment rate among graduates is often attributed to their lack of English proficiency and communication skills. These two distinctive elements are often collated, and it is important to find out which is more important to employers. The study examined the employers' views on the importance of English proficiency and communication skill for graduates to be employed in the Malaysian private sector. The data were from semi-structured interviews conducted with 10 employers in the private sector who were in the position to recruit staff. The 21,433-word interview transcripts were analyzed. The results revealed that employers in the Malaysian private sector view language proficiency and communication skills as separate qualities. The employers are willing to consider employing candidates with average English proficiency if they have good communication skills, except for jobs which require more communication in English such as customer service and marketing. The results also revealed that good communication skills can increase employability and opportunities for career advancement. The findings highlight the communication skills that universities need to emphasize so that their graduates have the necessary skills to perform well in employment interviews and in their work.

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“…English proficiency is a critical success factor for employees in the private sector in Malaysia (Ting et al, 2017). Past research on graduate employability in Malaysia strongly indicate that graduates that seek employment need to be proficient in English (Marzuki et al, 2013).…”

Section: English Proficiencymentioning

confidence: 99%

Enhancing English Proficiency and Communication Skills Among Malaysian Graduates through Training and Coaching

Nesaratnam¹,

Salleh²,

Foo³

et al. 2020

IJLD

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Employability of graduates has become a matter of grave concern in Malaysia where the high unemployment rate of graduates is said to be a result of poor English communication skills. English communication plays an important role in an organisation and is said to enhance efficiency and productivity. English communication is therefore, a critical skill for graduates seeking employment, regardless of position or industry. The importance of English communication skills for graduates in the Malaysian private sector and recommendations for improvement initiatives were the focal points of this study. Data was collected from in-depth interviews with 10 employers in the private sector who are in leadership positions, who recruit and manage graduates. The interview transcripts were analysed using ATLAS.ti a Computer Assisted Qualitative Data AnalysiS (CAQDAS) and the findings of the study strongly indicate that employers in the private sector place high value on English communication competency. The results also revealed that mastery of this skill enhances employability of graduates and also creates opportunities for career advancement. The findings further point towards the importance of deeper collaboration between Higher Education Institutions (HEIs) and industry, graduate training and coaching.

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Congruence between Language Proficiency and Communicative Abilities

Cited by 6 publications

References 7 publications

Workplace Bullying Among Junior Doctors in Malaysia: A Multicentre Cross-Sectional Study

Workplace Bullying Among Junior Doctors in Malaysia: A Multicentre Cross-Sectional Study

Employers’ Views on Importance of English Proficiency and Communication Skill for Employability in Malaysia

Enhancing English Proficiency and Communication Skills Among Malaysian Graduates through Training and Coaching

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