Considering the IDD Within the EU Legal Framework on ADR Systems

Abstract

This chapter will analyse the role of IDD as the new EU legal framework for enforcing consumer ADR system in the insurance sector. After a brief examination of the main EU initiatives aimed at promoting the use of ADR for consumer’s disputes, it will consider the position of the IDD rules. Then, it will try to imagine the impact of the IDD framework on out-of-court redress for the insurance sector, with an overview of the main items that could be faced in the implementation of article 15 of the directive.