2021
DOI: 10.1111/jhn.12897
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Consumer expectation and responses to environmental sustainability initiatives and their impact in foodservice operations: A systematic review

Abstract: Background: With increasing pressure on the Earth's finite resources, there is significant demand for environmentally sustainable practices in foodservice. A shift to sustainable foodservice operations can decrease its environmental impact and may align with consumer expectations. This systematic review explored consumer expectations (attitudes pre-intervention) and responses (behaviour, cognitive attitudes and affective attitudes post-intervention) towards environmentally sustainable initiatives of foodservic… Show more

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Cited by 17 publications
(17 citation statements)
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References 72 publications
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“… A systematic review of hospital food service; environmental and associated economic impacts, outcomes of strategies aiming to improve sustainability and perspectives of patients, staff and stakeholders about these strategies (International) 132 A systematic review exploring consumer expectations and responses towards environmentally sustainable initiatives of foodservice operations (International) 133 A systematic review of food waste audit methods in hospital food services – development of a consensus audit tool (International) 134 Developing and implementing national‐level healthy and sustainable guidelines in America for institutional food service settings (United States of America) 135,136 Victoria's guidelines for healthy and high‐quality food in public hospitals and aged care facilities (Australia) 137 …”
Section: Resultsmentioning
confidence: 99%
“… A systematic review of hospital food service; environmental and associated economic impacts, outcomes of strategies aiming to improve sustainability and perspectives of patients, staff and stakeholders about these strategies (International) 132 A systematic review exploring consumer expectations and responses towards environmentally sustainable initiatives of foodservice operations (International) 133 A systematic review of food waste audit methods in hospital food services – development of a consensus audit tool (International) 134 Developing and implementing national‐level healthy and sustainable guidelines in America for institutional food service settings (United States of America) 135,136 Victoria's guidelines for healthy and high‐quality food in public hospitals and aged care facilities (Australia) 137 …”
Section: Resultsmentioning
confidence: 99%
“…Multi‐level management can contribute a more holistic view of individual, organisational, and societal sustainability efforts and performance 43,44 . Social modelling has been shown to promote significant environmental change in foodservices 45,46 and thus individuals within the foodservice system (food citizens) 16 can feel empowered to be emergent leaders (change champions) and promote positive environmental change within an organisational structure 36,37 …”
Section: Discussionmentioning
confidence: 99%
“…[38][39][40][41][42] Multi-level management can contribute a more holistic view of individual, organisational, and societal sustainability efforts and performance. 43,44 Social modelling has been shown to promote significant environmental change in foodservices 45,46 and thus individuals within the foodservice system (food citizens) 16 can feel empowered to be emergent leaders (change champions) and promote positive environmental change within an organisational structure. 36,37 Similarly, the sub-theme shifting perspective recognises the importance of defying the status quo and removing participant-described 'tribal knowledge' to adapt to new skills and perspectives that will positively promote environmental sustainability.…”
Section: Discussionmentioning
confidence: 99%
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“…Communicating the environmental impact of food choices is also complex; while the Green Claims Code in the UK provides a useful framework and checklist for evaluating claims, many are still subjective and open to interpretation. This said, environmentally sustainable strategies have shown a positive impact on consumer attitudes and responses 12 .…”
Section: Consumer and Stakeholder Demandmentioning
confidence: 99%