Consumer preferences for sustainability and their impact on supply chain management

Bask, Anu; Halme, Merja; Kallio, Markku; Kuula, Markku

doi:10.1108/ijpdlm-03-2012-0081

Cited by 68 publications

(59 citation statements)

References 69 publications

(103 reference statements)

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“…Customers are more and more aware of the impacts of firms on natural resources consumption and pollution emission (Bask et al, 2013;Van Doorn and Verhoef, 2011). Customers in developed countries are increasingly aware of the firms' environmental performance and pay attention to firms' sustainable and un-sustainable behaviors (Eweje, 2005).…”

Section: The Instrumental Value Of Stakeholder Theory -The Relation Bmentioning

confidence: 99%

“…Rising environmental awareness has led public actors and regulatory bodies to expand the corpus of environmental law and has led firms to invest in their environmental management systems to improve their reputation and reduce the risk of environmental disasters (Vassinis and Vafeas, 2006). Similarly, consumers are paying increasing attention on the firm's environmental behavior, thus influencing their preferences and loyalty (Dangelico and Pujari, 2010;Bask, Halme, Kallio, & Kuula, 2013). Indeed, an increasing number of CEOs have made environmental sustainability a key priority and a permanent topic on their agenda (BCG & MIT, 2009;McKinsey, 2013).…”

Section: Introductionmentioning

confidence: 99%

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Translating stakeholder pressures into environmental performance – the mediating role of green HRM practices

Guerci

Longoni

Luzzini

2015

The International Journal of Human Resource Management

391

327

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This paper contributes to extant research on green Human Resource Management (HRM) relying on the instrumental value of stakeholder theory, which implies that stakeholders impact on company decisions and their development of organizational resources and performance. Following that theory, the study conceives green HRM practices as a set of management processes that companies implement for responding to stakeholder pressures on environmental issues. Accordingly with those premises, we empirically test the distinct role that different green HRM practices (i.e., green hiring, green training and involvement, and green performance management and compensation) play in mediating the relation between pressures on environmental issues from two specific external stakeholders (i.e., customers and regulatory stakeholders) and environmental performance. Our findings, based on a multirespondent survey in which the respondents were Human Resource Managers and Supply Chain Managers operating in Italy, confirm the hypothesized mediation model. Our results (as well as their implications) are discussed in light of the recent calls to broaden the scope of HRM research, considering the embeddedness of the company in a socio-political context and exploring the role that actors and factors outside the company play in shaping its green HRM practices.

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Section: The Instrumental Value Of Stakeholder Theory -The Relation Bmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Translating stakeholder pressures into environmental performance – the mediating role of green HRM practices

Guerci

Longoni

Luzzini

2015

The International Journal of Human Resource Management

391

327

View full text Add to dashboard Cite

show abstract

“…the terms CSR and sustainability from a business perspective can be treated as synonyms. This perspective is dominant in recent literature (Sauser, 2005, Bask et al, 2013, Perry and Towers, 2013, Baumgartner, 2014, Maas and Reniers, 2014. Markley and Davis (2007) argue that the focus on sustainability is a way to improve competitive advantage of a company and state that 'the idea behind the 3BL (triple bottom line) paradigm is that a corporation's ultimate success or health can and should be measured not just by the traditional financial bottom line, but also by its social/ethical and environmental performance ' (p.766).…”

Section: Literature Reviewmentioning

confidence: 99%

Logistics service providers and corporate social responsibility: sustainability reporting in the logistics industry

Piecyk

Björklund

2015

International Journal of Physical Distribution &Amp; Logistics Management

111

109

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Sustainability reporting in the logistics industry AbstractPurpose -The aim of this paper is to present a content analysis of Corporate Social Responsibility (CSR) reports published by Logistics Service Providers (LSPs), and to analyse factors influencing the level and scope of reporting. In order to address this objective, we show to what extent various social and environmental categories are covered in the CSR reports. We also investigate whether any differences in the use of CSR indicators can be found with regard to the use of a formal reporting framework, the size of a company, location of its headquarter, and ownership structure.Design/methodology/approach -The study begins with a comprehensive literature review on the CSR policies and practices in relation to the field of logistics. A database of 350 international LSPs is compiled based on independent rankings of top logistics companies. Applying a content analysis approach, corporate websites and CSR reports are examined in order to investigate how sustainability is reported and what CSR-related indicators are published. Statistical analysis is carried out to provide insight into whether any differences in the use of CSR indicators can be found with regard to four key factors identified in the literature review.Findings -Although aspects of sustainability are mentioned on corporate websites of most LSPs in the database (53%), only 13% publish formal CSR reports. This research identifies a variety of indicators used by LSPs and shows that the use of a formal reporting framework and the size of a company are the two main factors influencing the levels of CSR reporting in the sector.Practical implications -This paper provides an insight into how transparently LSPs report on the sustainability of their performance. LSPs can compare their own CSR reporting approaches to the body of scientific literature and the findings presented in this paper, in order to adapt more general concepts and best practice evidence to their needs.Social implications -By focusing on best practice in reporting of the environmental and social performance, this research can potentially improve the long-term sustainability of the logistics sector.Originality/value -This is the first study providing a comprehensive review of the CSR reporting practice in the third party logistics sector. As such, this paper provides an important basis for CSR-related research in the field of logistics and supply chain management. Several areas for future research are also identified.

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“…However, this is a complex task because it covers a wide range of issues involving not only individual firms but the entire value chain (Hayati et al 2011;Bask et al 2013;Banson et al 2014). Researchers in many parts of the world have attempted to address this problem by using various approaches, many of them either system or content based.…”

Section: The Value Chain Approach To Sustainable Agri-food Industry Dmentioning

confidence: 99%

Value chain performance improvement for sustainable mango industry development in Pakistan

Badar¹

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Pakistan is one of the world's leading mango producing and exporting countries. However, Pakistan's mango industry is beset with a number of chain-wide challenges that not only lower the value of mangoes to consumers and reduce the profitability of value chain actors, but also hinder the industry's potential contribution to the country's socio-economic development. As a result, there is now a growing realisation that the mango industry must be developed on a sustainable basis. This coincides with an accelerating drive towards sustainable development of agri-food industries around the world, in order to provide growing populations with adequate supplies of safe and affordable food.Thus, this study aimed to find out how the performance of value chains could be improved in order to bring sustainable development to Pakistan's mango industry. It focused on four issues: 1) consumers' mango value preferences and the implications of these preferences for the industry's development; 2) the structure and performance of the mango industry; 3) constraints on sustainable development of the industry; and 4) measures needed to address consumer, economic, social and environmental issues in the value chains so as to promote industry's sustainable development.A conceptual framework that integrated value chain and triple bottom line (TBL) sustainable development approaches was developed arguing that sustainable development could not be achieved without improving economic, social and environmental performance across entire value chains. A case study methodology was adopted and the case study participants included consumers, value chain actors and public stakeholders in the Pakistani provinces of Punjab and Sindh.To understand mango value preferences, five focus group discussions involving 40 consumers and a survey of 450 consumers was conducted. Thematic content analysis was performed on focus group data whereas descriptive statistics and clusters analysis were employed to analyse survey data. In order to understand the industry's structure, performance and constraints, 150 in-depth interviews were held with value chain actors such as retailers, wholesalers, commission agents, exporters, preharvest contractors, growers and input suppliers and representatives of public stakeholders. Data from the interviews were analysed using thematic content analysis.Consumer data showed the importance of both intrinsic (search and experience) and extrinsic (safety and marketing) quality attributes in mango buying. In-depth analysis of these attributes revealed three consumer segments -mango lovers, value seekers and safety conscious. Mango lovers concentrated primarily on search and experience attributes and safety conscious attached more importance to safety related attributes. Value seekers however considered all attributes important. In general consumers expressed their dissatisfaction with the mango value delivered to them because of use of Calcium III carbide for mango ripening, retailer malpractices and ineffective government regula...

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Consumer preferences for sustainability and their impact on supply chain management

Cited by 68 publications

References 69 publications

Translating stakeholder pressures into environmental performance – the mediating role of green HRM practices

Translating stakeholder pressures into environmental performance – the mediating role of green HRM practices

Logistics service providers and corporate social responsibility: sustainability reporting in the logistics industry

Value chain performance improvement for sustainable mango industry development in Pakistan

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