Consumers’ Willingness to Use Mobile Payments in Micro Business Transactions: Differences in Demographic Factors

Mombeuil, Claudel

doi:10.1007/s10796-023-10421-6

Cited by 1 publication

(3 citation statements)

References 76 publications

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“…In the electronic payment industry, business resources are critical, as output is measured in terms of customer retaining. Business resources can help the e-wallet in attracting customers but not the retainment 9 .…”

Section: Literature Reviewmentioning

confidence: 99%

“…E-Wallet Adoption (EA) 0.817 5 Source: Developed for the study. The Pearson correlation coefficient should range between -1 to +1; with -1 implying negative relationship, 0 implying no relationship and +1 implying positive relationship 9 . The greater the value, the stronger the relationship between variables 11 .…”

Section: Pearson Correlation Analysismentioning

confidence: 99%

“…Additionally, there is a fear that mobile phones may be stolen to make purchases, and the increasing cases of personal information abuse and transaction rewards when using a mobile wallet are causing risk concerns among mobile wallet users to rise. Another factor hindering the adoption of e-wallets is the slow pace of technology innovation in Malaysia 9 . While other countries such as South Korea, Singapore, and Taiwan have adopted various technology innovation models, Malaysia is yet to establish one that works.…”

Section: Introductionmentioning

confidence: 99%

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Exploring the actual implementation of e-wallet application in Malaysia

Yeh,

Seah,

Loh

et al. 2024

Baghdad Sci.J

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E-wallet, also referred to as digital wallet, is a software application designed to replace physical wallets, with the primary purpose of facilitating online transactions when users wish to make virtual payments. Nowadays, E-wallets are not limited to mobile applications, but they have also been extended to wearable devices, such as smartwatches, enabling users to make payments via their watches. This research study focuses on three main E-wallet service providers in Malaysia, namely TouchNGo E-wallet, Boost, and Grab pay, as they are the top three E-wallets in the country. The aim of this paper is to explore the real-world implementation of E-wallets among mobile phone users in Malaysia, employing the Technology Adoption Model as the theoretical framework. Six independent variables were identified to study the implementation of E-wallets, and a total of 500 respondents shared their opinions on retaining the usage of E-wallet in Malaysia. The data collected were analysed using SPSS for Pearson Correlation Analysis and Multiple Linear Regression. Out of the six variables, five independent variables were accepted, and one independent variable was rejected due to the greater significant level. The highest correlation coefficient falls under Business Resources with 0.704. The study delves into the implications and constraints, providing insights for the future advancement of E-wallets within the Malaysian context.

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Section: Literature Reviewmentioning

confidence: 99%

Section: Pearson Correlation Analysismentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

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