Contextual design: an emergent view of system design

Wixon, Dennis; Holtzblatt, Karen; Knox, Stephen

doi:10.1145/97243.97304

Cited by 113 publications

(48 citation statements)

References 15 publications

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“…By 1990, numerous papers and panels reflected this move toward embracing non-technical users and bringing them into the design process. Participatory Design, (Blomberg and Henderson 1990, Johnson et al 1990, Montford et al 1990) Heuristic Evaluation (Nielsen and Molich 1990) and Contextual Design (Wixon and Holtzblatt 1990) were all discussed in paper and panel sessions.…”

Section: The Child As Testermentioning

confidence: 99%

The role of children in the design of new technology

2002

Behaviour & Information Technology

762

185

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This paper suggests a framework for understanding the roles that children can play in the technology design process, particularly in regards to designing technologies that support learning. Each role, user, tester, informant, and design partner has been defined based upon a review of the literature and my lab's own research experiences. This discussion does not suggest that any one role is appropriate for all research or development needs. Instead, by understanding this framework the reader may be able to make more informed decisions about the design processes they choose to use with children in creating new technologies. This paper will present for each role a historical overview, research and development methods, as well as the strengths, challenges, and unique contributions associated with children in the design process.

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Section: The Child As Testermentioning

confidence: 99%

The role of children in the design of new technology

2002

Behaviour & Information Technology

762

185

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“…Campbell, 1992, Carroll & Rosson, 1992, Carroll & Kellogg, 1989. As Bannon and B¿dker (1992) point out, this is extremely problematic -without analysing it in its setting we are bound to overemphasize aspects of the artifact that may not be crucial in the use setting (See also Wixon et al, 1990). When it comes to CSCW applications, the ability to conceptualize the social setting of design and use is crucial, because these applications are dealing with social situations which are far more complicated than the one user-one computer situations, the HCI focus for many years (See e.g.…”

Section: Paraphrasing "Life Of Brian" -What Have We Gained?mentioning

confidence: 99%

Scenarios as springboards in design of CSCW

Bødker¹,

Christiansen²

1994

DPB

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Our point of departure is that the relationship between social science, cooperative working and technology is not as much a matter of differences in understanding, as it is a matter of how to accomplish change. This chapter outlines an approach to design of CSCW where change is addressed in terms of expansion of the work practice. To facilitate the change process as a process of expansion, scenarios are used as springboards. Creation and use of scenarios are supported by a conceptual toolbox. The foundation for this toolbox is an understanding of the design process as abductive thinking consisting of idea generation and systematic reflection, and an understanding of design tools inspired from activity theory. As design processes may involve different communities of practice, we discuss the role of scenarios as boundary objects.

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“…"In essence, artifacts are implicit psychological hypotheses that are tested through subsequent empirical evaluation" (Ball & Ormerod, 2000, p. 148). Since the 1990s, it has been increasingly clear that the artifactualized hypotheses must be grounded in knowledge about the user, about her practices and about the use contexts (Ehn, 1988;Wixon, Holtzblatt, & Knox, 1990). Designers, therefore, need to assess how technological artifacts can support and transform the understandings about users' practices.…”

Section: Resultsmentioning

confidence: 99%

Untitled

2005

Human Technology

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Contextual design: an emergent view of system design

Cited by 113 publications

References 15 publications

The role of children in the design of new technology

The role of children in the design of new technology

Scenarios as springboards in design of CSCW

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