Controlling Technical Debt Remediation in Outsourced Enterprise Systems Maintenance: An Empirical Analysis

Ramasubbu, Narayan; Kemerer, Chris F.

doi:10.1080/07421222.2021.1870377

Cited by 6 publications

(3 citation statements)

References 82 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…Contractual governance (Cao et al, 2013;Chou et al, 2013;Huber et al, 2013;dos Santos and da Silva, 2016) RelaƟonal governance (Cao et al, 2013;Chou et al, 2013;Huber et al, 2013;dos Santos and da Silva, 2016) Outcome & behaviour control (Gopal and Gosain, 2010;Ramasubbu and Kemerer, 2021;Wiener et al, 2015) CoopeƟng vendors (Bahli and Rivard, 2013;Lioliou et al, 2019) Peer control (Lioliou et al, 2019) Clan control (Gopal and Gosain, 2010;Ramasubbu and Kemerer, 2021;Wiener et al, 2015)…”

Section: Mulɵsourcingmentioning

confidence: 99%

“…Control hybridization entails combining formal and informal control mechanisms (Gopal and Gosain, 2010;Ramasubbu and Kemerer, 2021;Wiener et al, 2015) to manage opportunism-obligation as an ITO relationship develops. Identified formal control mechanisms include contractually stipulated control of processes and expected Whitten and Wakefield (2006); Whitten et al (2010) outcomes.…”

Section: Tension Managementmentioning

confidence: 99%

See 1 more Smart Citation

Relational dynamics in information technology outsourcing: An integrative review and future research directions

Ngah,

Tjemkes,

Dekker

2023

Int J Management Reviews

View full text Add to dashboard Cite

This paper reviews the literature on relational dynamics in information technology outsourcing (ITO) relationships, a type of interorganizational relationship (IOR) between client and vendor firms that can vary considerably in complexity. While relational dynamics are understood to reflect changes in an IOR ex‐post contract which can substantially influence relationship performance and development, prior IOR research is limited in its conceptualization. The extensive ITO literature offers fertile ground for exploring this limitation but has advanced different conceptualizations and is fragmented in empirical findings, which warrants a systematic assessment. We conduct an integrative review of 127 peer‐reviewed empirical studies to enhance our understanding of the constituents of relational dynamics. The findings reveal that relational dynamics involve the occurrence and management of tensions within and across four relationship development stages (transactional, strategic, transformational, and termination). For each stage and between stages, we identify the main tension, the firms’ strategies to manage the tension, and the outcomes. Based on these findings, we develop an integrative framework that offers a comprehensive and multifaceted conceptualization of relational dynamics, revealing that as ITO arrangements progress (or regress), partner firms are confronted with structural and transitional tensions inherent in relationship stability and instability. Based on this framework, we offer future directions for developing a more comprehensive understanding of relational dynamics in ITO and, more broadly, IORs.

show abstract

Section: Mulɵsourcingmentioning

confidence: 99%

Section: Tension Managementmentioning

confidence: 99%

Relational dynamics in information technology outsourcing: An integrative review and future research directions

Ngah,

Tjemkes,

Dekker

2023

Int J Management Reviews

View full text Add to dashboard Cite

show abstract

“…According to Ramasubbu and Kemerer (2021), for modern IT outsourcing companies, violation of established standards in the development and subsequent maintenance of corporate systems causes information asymmetry between customers and suppliers. Conversely, balanced manipulation, i. e. periodic adjustment of outsourcing assignment management configurations facilitates mitigation of statistics asymmetry shortcomings.…”

Section: Introductionmentioning

confidence: 99%

The current state of copyright and intellectual property in the IT field

et al. 2021

View full text Add to dashboard Cite

Fast improvement of the IT field requires relevant safety of intellectual assets rights. The legal protection of laptop applications, software programs and foreign legal practices is a contentious issue. With the rapid development of the IT sector within the international context, the issues of copyright safety, patenting and non-disclosure of personal data have gained urgency. The research methodology involved the use of methods of analysis and synthesis, logical and system - structural analysis, control methods, structural and functional analysis in combination with the method of case study and the method of content analysis. The article comprehensively analyses the modern perspective of intellectual belongings proper and copyright in IT outsourcing. The scope of unconventional challenges in the sphere of copyright safety inside the area of IT sphere are exemplified using the case of Ukraine. The case addresses opportunities to enhance the regulatory framework for copyright safety of experts engaged in IT outsourcing. It is stressed that the existing legal procedures and methods are slower in responding to changes in the field of IT outsourcing than the world's quickest trends in this sphere.

show abstract

A rule-based decision model to support technical debt decisions: A multiple case study of web and mobile app startups

Aldaeej,

Seaman

2024

Information and Software Technology

View full text Add to dashboard Cite

Controlling Technical Debt Remediation in Outsourced Enterprise Systems Maintenance: An Empirical Analysis

Cited by 6 publications

References 82 publications

Relational dynamics in information technology outsourcing: An integrative review and future research directions

Relational dynamics in information technology outsourcing: An integrative review and future research directions

The current state of copyright and intellectual property in the IT field

A rule-based decision model to support technical debt decisions: A multiple case study of web and mobile app startups

Contact Info

Product

Resources

About