“…As far as we were able to ascertain, the majority of publications that do exist are either conceptual (e.g. Cox, 1999;Watson, 1999;Cox et al, 2001;Li et al, 2002;Cox, 2004;Sucky, 2006;Crook and Combs, 2007;Muthusamy et al, 2008), or descriptive (e.g. Ogbonna and Wilkinson, 1998;Ireland, 1999;Watson, 2001).…”