Abstract:Abstract-Services are perishable and are simultaneously produced and consumed. A reservation is a traditional and effective means for coordinating service demand and supply. In recent years, computerized reservation systems have been used widely by many service vendors such as airline companies and hotels to improve their profits. In this paper, we propose and describe a "YuuZuu" reservation that motivates cooperation among customers with different preferences for services. It increases utilization of vendor-p… Show more
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