Coping With Technological Shifts: Organizational Actions to Adapt IT Infrastructures

Bourdeau, Simon; Coulon, Thibaut; Vieru, Dragos

doi:10.1109/mitp.2022.3157568

Cited by 2 publications

(4 citation statements)

References 14 publications

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“…Various technologies and technological developments are changing the ways in which businesses are being done at present (Bourdeau, Coulon, & Vieru, 2022). This is also true for services.…”

Section: Increasing Roles Of Technologymentioning

confidence: 99%

The New Service Realities

Mandal

2024

Journal of Business Ecosystems

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Companies require superior services to succeed in the competition. They realize and understand the new service realities in the 21st century. The objective of the study is to analyze the various aspects of the reality. The methodology adopted is a conceptual analysis of the realities and the strategies and initiatives adopted by companies. The new service realities relate to increasing roles of technology, customer empowerment, customer co-production, and the need to satisfy both customers and employees. Enlightened companies adopt several strategies and initiatives to deal with the realities. Academicians should analyze the realities and suggest effective ways of dealing with the realities. Practicing managers focus on adopting strategies and initiatives which are effective in dealing with the new realities, developing effective customer relationships, and in achieving business excellence in the long run.

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“…Various technologies and technological developments are changing the ways in which businesses are being done at present (Bourdeau, Coulon, & Vieru, 2022). This is also true for services.…”

Section: Increasing Roles Of Technologymentioning

confidence: 99%

The New Service Realities

Mandal

2024

Journal of Business Ecosystems

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“…The need for digital competence is a critical factor for success (Azizan et al, 2021;Hess, 2022), however, not everyone involved in the DT processes needs to have the same competencies (Hess, 2022). Good collaboration between stakeholders, on the other hand, is critical to the success of DT projects (Bourdeau et al, 2022). In terms of infrastructure, information technology infrastructures (ITI) play a central role (Bourdeau et al, 2022).…”

Section: Digital Transformation (Dt) and Information Technology Infra...mentioning

confidence: 99%

“…Good collaboration between stakeholders, on the other hand, is critical to the success of DT projects (Bourdeau et al, 2022). In terms of infrastructure, information technology infrastructures (ITI) play a central role (Bourdeau et al, 2022). "Regarding technological shifts, the main challenge for organizations is to have an ITI that matches both the actual and future organizational needs, i.e., an ITI reliable for today's operations, and open for tomorrow's changes" (Bourdeau et al, 2022).…”

Section: Digital Transformation (Dt) and Information Technology Infra...mentioning

confidence: 99%

“…In terms of infrastructure, information technology infrastructures (ITI) play a central role (Bourdeau et al, 2022). "Regarding technological shifts, the main challenge for organizations is to have an ITI that matches both the actual and future organizational needs, i.e., an ITI reliable for today's operations, and open for tomorrow's changes" (Bourdeau et al, 2022). Establishing sustainable ITIs often involves addressing a high level of IT complexity resulting from a large number of historically grown information systems (Hoffmann and Heimes, 2018).…”

Section: Digital Transformation (Dt) and Information Technology Infra...mentioning

confidence: 99%

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Barriers to the Use of Artificial Intelligence in the Product Development – A Survey of Dimensions Involved

2023

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Artificial intelligence (AI) is seen as a great opportunity to secure future competitiveness in many corporate sectors. Potential for its use also exists in product development (PD) activities due to the amount of data generated and processed. Nevertheless, there are problems in applying the technology. This paper addresses current challenges based on a literature review, considering three disciplines that are necessary for the scope of this paper as a minimum: AI itself, information technology infrastructures (ITI) in context of digital transformation (DT), and PD as an application area. Building on the basic considerations of the state of the art, a link between the domains is established by outlining a possible reference framework towards the utilization of AI applications in PD. This enables an expanded interdisciplinary understanding. Key obstacles appear specifically to be difficult collaboration conditions between the disciplines of PD and AI applications development due to communication problems. Reasons for this include: – Meta models of PD do not provide a sufficient information base– Lack of standardized process models for the deployment of AI

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Coping With Technological Shifts: Organizational Actions to Adapt IT Infrastructures

Cited by 2 publications

References 14 publications

The New Service Realities

The New Service Realities

Barriers to the Use of Artificial Intelligence in the Product Development – A Survey of Dimensions Involved

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