Corporate and supply chain network governance of third party logistics service providers: Effects on buyers’ intention to continue the relationship

Börteçine, Avci Salih; İyigün, İsmail

doi:10.1515/mmcks-2017-0017

Cited by 6 publications

(3 citation statements)

References 43 publications

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“…As supporting evidence, Cannon et al (2010) underscored the importance of financial performance within the buyer-supplier relationship context, with a specific focus on long-term orientation. In particular, several studies confirmed the crucial impact of economic benefits on shaping buyers' willingness to maintain a continuous relationship with their current suppliers (Hwang et al, 2013;Börteçine and _ Ismail, 2017). Hunt and Nevin (1974) asserted that relationship satisfaction within the business to business context significantly reduces the probability of buyer-supplier contracts being terminated.…”

Section: Wine Supplier Quality Attributesmentioning

confidence: 93%

A comparison of the importance of wine supplier quality attributes for on-premise and off-premise wine retail establishments

Moon,

Bonn,

Cho

2024

IJCHM

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Purpose Given the intensified competitiveness in the wine retail industry, partnering with quality suppliers becomes critical to ensure a steady supply of high-quality products and sustainable business growth. This study aims to explore how wine supplier quality attributes impact wine retail businesses and if such effects differ depending on wine retail types. Design/methodology/approach Data were obtained from wine purchasing managers in Korea. To validate the proposed relationships, structural equation modeling was used. A multigroup analysis was conducted to test distinct roles of on/off-premise wine retail types within this research framework. Findings Results support the significance of supplier quality attributes in shaping the landscape of wine retail businesses. Operational and strategic benefits exhibited a positive effect on both financial performance and suppliers’ relationship satisfaction, thereby improving the intent to continue working with suppliers. This study revealed noteworthy distinctions in the effects of supplier quality attributes on operational and strategic benefits between on-premise and off-premise wine retailers. Research limitations/implications Findings provide valuable insights to wine suppliers and buyers concerning the establishment of a mutually beneficial long-term interdependent relationship. The approach sheds light on the unique dynamics of wine retail types, contributing to a more comprehensive understanding of the distinct roles of supplier quality attributes on on-premise and off-premise retailers. Originality/value This study developed an integrative framework, emphasizing the importance of supplier quality attributes in the wine retail industry. This model offers valuable insights into creating favorable buyer–supplier relationships that result in mutual benefits for both wine retailers and suppliers.

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Section: Wine Supplier Quality Attributesmentioning

confidence: 93%

A comparison of the importance of wine supplier quality attributes for on-premise and off-premise wine retail establishments

Moon,

Bonn,

Cho

2024

IJCHM

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“…Bulgurcu and Nakiboglu [32] discovered that five of the most commonly cited factors for the on-demand drivers for 3PL services are costs, compatibility, IT operation and service quality, asset possession, and operational factors. To thrive and preserve their competitive ability in the market, companies must compete with one another for the opportunity to acquire the needed essential assets while offering adaptable and rapid services in the supply chain, which is feasible by using either corporate oversight or supply chain network oversight [33]. The capability of a robust transportation system, quality accreditation, safety and health, excellent service, and sustainability credentials, and other factors that need the highest consideration of corporate decision-makers, are among the most significant and inspiring of these aspects [34].…”

Section: Determinant Factors Of 3pl Services Demandmentioning

confidence: 99%

Determining Factors for Supply Chain Services Provider Selection and Long-Term Relationship Maintenance: Evidence from Greece

Sakas,

Giannakopoulos,

Kanellos

et al. 2023

Logistics

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Background: Due to increased globalization and its subsequent rise in competitiveness, the role of supply chain services (3PL) in managing logistics, reducing operational and non-operational costs, and managing customer and supplier relationships, have become of utmost importance. Customer-centric production has led to the development of a close relationship between production processes. Amidst all this, the demand for logistic services has dramatically increased, thus putting more pressure on firms for enhanced operational results, and leading to the outsourcing of their internal and external logistic activities. On the other hand, supply chain firms that provide 3PL services seek to enhance their sustainability and predict their customers’ demand. Methods: The authors collected quantitative data from 81 firms that operate in various industrial sectors in Greece. A questionnaire was sent for completion, in which firms could rate and evaluate various aspects that were discerned as important for deciding to cooperate with a 3PL service provider and maintain this cooperation in the long run. To extract the required outcomes, statistical analyses like categorical regression (CATREG) and MANOVA were utilized. Results: The demand for 3PL services was affected by 3PL service providers’ operational performance based on accuracy, reputation, and IT capabilities, while the customer firms’ intention for maintaining cooperation with 3PL service providers was affected by their reliability level, improved service efficiency, and trustworthiness. Conclusions: 3PL service providers should seek to improve the reputation, IT infrastructure, and accuracy of their firm's operations to have a continuous demand for their services. Apart from that, 3PL service providers to maintain the cooperation with their customers, need to enhance the levels of their services reliability and efficiency, while also creating a bond of trust with their existing customers.

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“…In terms of flow mechanisms, research to date has significantly limited the range of logistical instruments that can be used by the coordinator. Attempts related to the alignment of logistic operators with the principles of network functioning and network mechanisms have been undertaken by researchers [11][12][13]. However, none of these works present a set of characteristics that predispose logistic operators to network coordination.…”

Section: Introductionmentioning

confidence: 99%

The Role of the Logistics Operator in the Network Coordination of Omni-Channels

Kramarz,

Kmiecik

2024

Applied Sciences

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This research aims to bridge a critical gap within the realm of logistics coordination, specifically targeted at bolstering the coordination of flows in omni-channels. The outcome of this study culminates in the creation of a comprehensive tool for evaluating logistics operators, discerning those who exhibit supreme proficiency in orchestrating network dynamics within omni-channel contexts. To fulfil the objectives of this paper and elucidate pertinent research inquiries, an exhaustive literature review is coupled with meticulous scrutiny of the SCOPUS database via the advanced VOSviewer 1.6.20 software. The research delineates an array of coordination mechanisms accessible to logistics operators, which can be judiciously tailored as a bespoke fusion of market-driven, social, hierarchical, and logistical coordination tactics. These mechanisms expand upon antecedent investigations, encompassing both network coordination paradigms and the pivotal role of logistics operators within omni-channel frameworks. Experts assessed that forecasting network flows is the most significant element in logistical coordination, receiving a weight of 0.1312, while managing network participants’ resources from the logistics operator level received a weight of 0.1148. A tangible contribution to the academic discourse transpires as we introduce a pioneering tool meticulously designed for stakeholders entrenched in omni-channel distribution networks. Termed the ‘Multicriteria Assessment Sheet for Evaluating the Coordination Competence of Logistics Operators within Omni-channel Systems,’ this instrument augments the scholarly landscape.

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Corporate and supply chain network governance of third party logistics service providers: Effects on buyers’ intention to continue the relationship

Cited by 6 publications

References 43 publications

A comparison of the importance of wine supplier quality attributes for on-premise and off-premise wine retail establishments

A comparison of the importance of wine supplier quality attributes for on-premise and off-premise wine retail establishments

Determining Factors for Supply Chain Services Provider Selection and Long-Term Relationship Maintenance: Evidence from Greece

The Role of the Logistics Operator in the Network Coordination of Omni-Channels

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